Vero Apartments
4.2/5
4.2 /5
99 Verified Reviews
255 Vale St, Chelsea, MA 02150, US
(857) 323-9674
99 Verified Reviews
5.0/5
5.0 /5
Apartments look great!

3.0/5
3.0 /5
There’s an ant problem. Package room is very messy, and often times the concierges are unwilling to help.

3.0/5
3.0 /5
I have never had to give my ID and have them keep it for me to VEIW an apartment this policy is untrust worthy, i wonder what was done with my ID. The guide was disinterested and not interactive. The online reviews speak volumes its very sad that even the responces are very "tongue in cheek" i wonder why they state water is included then later say its not included , the move out porcess was not discussed. The locatiob has amenitys that where Broken.

5.0/5
5.0 /5
it’s a new vibrant building.

2.0/5
2.0 /5
The hallways always smell terrible either from the trash rooms or animal urine. Tenants are constantly leaving items stacked up infront of their doors making the hallways look cluttered and dirty. The mailroom is utter chaos and have had multiple packages go missing. The gym equipment is always broken. The list goes on I will gladly pay a little more in rent and move across the street to a non vero building.

5.0/5
5.0 /5
All the staff were extremely nice and helpful. I was able to submit an application and they answered all my questions. They were very approachable and answered candidly.

5.0/5
5.0 /5
Clean and nice facility. As described online

1.0/5
1.0 /5
The leasing manager, Colleen, has been extremely unresponsive throughout the lease renewal process. Her email replies are very slow, making it difficult to get timely updates. Whenever I visited the leasing office to speak with her in person, I was always told she was unavailable due to reasons like being on a lunch break, which made it impossible to have a direct conversation.Despite my repeated follow-ups, the process moved very slowly, and after nearly a month of waiting, I still didn’t receive a clear answer. This delay forced me to extend my stay for another month, even though I had already secured a new apartment. The overall experience was very frustrating and unprofessional.

5.0/5
5.0 /5
Very secured and serene place for professionals especially those of us in healthcare. I love the place and it’s environment

4.0/5
4.0 /5
I love my apartment, my babies are comfortable and have a roof over there head which is what I work hard for. I just wish the office staff could be more understanding and work more with the tenants in difficult emergency situations. My mom had emergency surgery and she may need another one and instead of adding all these crazy fees to us lole if we had a money tree growing somewhere it would be really nice for thw office to work more with tenants especially during these crazy times we live in. Other then that I love my apartment my babies love it here they have a roof over there heads they are happy here which is what matters to me and for my moms health to get better