The property manager Colleen B was incompetent! Renewing my last lease was a pain and I would have renewed again but the property manager didn’t even try to help to retain me!

Because they

The amenities the community offers as well as the apartments are all great. The leasing office agent was also really helpful while I was there.

The tour was very informative the person giving it was helpful & very friendly

Samuel was great. Very informative about the apartment and building amenities. He even shared his own personal experience living in the building which was nice

I would appreciate if the remaining retail space on the first floor would be rented out to a breakfast place or some other restaurant

Because I was very satisfied

Horrible management. Doesn’t seem like anyone wants to genuinely help. I keep getting different answers from different staff. Manager cannot be bothered. I was looking to transfer out of my 1bd into a 2bd. Took a couple tours, found a unit I loved. However, now I am stuck in my one bedroom due to conflicting information from staff about transfer rules. Got my hopes up, wasted a lot of my time. Very unsatisfied.

Great Job

4