I was waiting to write this review to see how things went after the move in process. I wanted the review to be honest, as I am proud Houstonian as well as City worker. First, starting out with Lizbeth , she and the manager Ms. Susan are the reason I leased. I already had a great phone call with Bobby when I had called to inquire. This team is unique and hard to find, I hope for the year I am here , that they stay! I originally was hesitant, because of the reviews I had seen in the past, but it seems once this team took over, things changed and I can see why. First, Lizbeth was great and super kind during the application process. Even Bobby when I called recognized who I was, and greeted me . Love that they remember because it shows they care. Second, love the communication email about all fees and breakdown, like how easy for me! The apartment, is beautiful loved the location and I feel safe! There were some slight bumps I was unsure about, but let me tell you this team has a great customer service and quick response. Ms. Susan even came all the way to my apartment to check things out and she was great at communication back with me. Love her! Maintenance seems very friendly and eager to help. Will definitely be recommending to con workers, friends, anyone. Hope it can stay this way my entire lease term! Thank you to the Villas at Valley Ranch for everything!

Everyone at the office was amazing especially Lisbeth she helped making the move extremely smooth.

Easy move in process once the application is approved.

Thank you so much for the help and quick turnaround in getting me into a place I can finally call home again. The entire process was smooth and stress-free thanks to the awesome staff — everyone I interacted with was not only kind but also extremely knowledgeable and professional. I truly appreciate the level of care and service I’ve received. It means a lot during such a transitional time, and I’m grateful to be part of a community that feels so welcoming from the very beginning!

The Management Staff Susie, Anna, Elizabeth are Always Exceptional Professional And Excellent In Customer Service. They are and have been an Amazing to work with. I'm , Grateful for Them on So many varieties of levels. Thanks For Being Amazing Of Above Exceptional Professional Management Team & Family...... Facts

We just moved in about a week ago and my favorite thing about this place so far is the nature walk area and the awesome gated dog park. Everything is very clean around here and there are maintenance crews that come in and fix things as soon as they can get to them and they are all so sweet kind and never have an issue so far. Yes it’s only been a week but I strongly, suggest if you’re looking for an apartment complex that is laid-back, easy to navigate and has everything that you need Jen walking park easy parking and all of the accommodations you would need to live in an apartment complex. I suggest you choose the villas because we love it here , even if it’s only been a week, our neighbors are super nice as well.

The staff here are very helpful and do whatever they need to do to make our community better and more welcoming.