My A/C is not cooling i been like this a for a whole week, My apt is almost at 80degrees supposedly they came and fix it they didn’t do ANYTHING!!!

I appreciated the team coming out to promptly to address the AC issues and it was taken care of so I couldn’t be happier! Thank you!

I submitted the request back in February. I barely received a waiver they needed me to sign stating they needed me to be vacant from my home for 8 hours. I don’t have anywhere else to go and they wouldn’t allow me to stay in my spare bedroom in the meanwhile. I attempted to speak to the manager but unfortunately was being passive aggressive and offered me to sign a different waiver agreeing to live in the current conditions because she doesn’t want me to get “sick” from the fumes of work being done. I didn’t have a chance to bring the waiver in before they decided to mark the maintenance request as completed. I’ve lived here going on 2 years and I’m always having issues with the management

Did an absolute great job

Valet trash did not work in the past and still does not work. A wasted extra charge.If the property wasn't close to my office, I would not stay there.

I greatly appreciate the maintenance team at the Villas at Valley Ranch.

Everything was wonderful!

NA

It take quite a few days for service. Never prompt.

My issue was and is with the office for this maintenance request as they didn’t reply to my multiple emails days apart without any sense of urgency. I ended up calling the fire department as the emergency maintenance line didn’t answer. I was worried for the safety of my kids. The maintenance man was so kind & fixed my issue. He was here practically all day and I appreciate his help and effort!