I realize that some maintenance request may take priority over others but we were without a microwave for 20 days. Granted there were two holidays and weekends between the service request and the completion, I feel that 20 days is too long.To be honest I find this to be very out of the norm to have requests for repairs to be completed. The office staff and maintenance team that are currently here to me are the best. I’ve been through 3 management changes and this group out performs any of the previous management teams.

The management office and maintenance team are always responsive, helpful, and they get the job done. I also appreciate how well the grounds and maintenance of the community is kept up.

Management needs to work on their customer service skills. I’ve been living here before the management switched and it’s just been a hassle. I should be able to email the staff with any questions or concerns but I have to always go up to the front office.

I'm really disappointed, I put my dog in the cage all day, I came home late and they never showed up.

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N/A Had a great time moving in

I wish they could clean the gym more often and stock up the gym with better sanitizing equipment including paper towels. I use the gym almost everyday and I see a thick layer of dirt under the treadmills and dust on the fans. Sometimes I need paper towels for when I wanna wipe down the equipment but I have to bring my own since restrooms are closed after work hours. Sanitizer is whack and cheap. And I really wish for the ac to work to use especially for the hot season. It would get hot to 90F. The big mirrors are always getting dirty.Aside from the gym since I’m on the third floor I wish the windows could get cleaned.New manager is nice and kind.

Lately there have been issues with the entrance gates. Sometimes caused by drivers entering before they are completely opened. Up until recently(with the current management team) it’s been getting repaired within a reasonable timeframe. Also I appreciate residents are being informed whenever there are security issues. I do wish however, if we could be informed of which building or parking area that these occur and a time. We may have seen something but not knowing if it was a resident or not.Other than, we love living here.

Genuinely great. The issue was resolved promptly in a timely manner!

Lizbeth was incredible!!!!