Marty is very professional, kind and so helpful! We think she is the BEST! She is great with my husband. We are both very comfortable with her. Pax, our dog loves her too!
Verified User
•
Jul 13, 2023
5.0/5
5.0/5
Terry Ruch was an incredible help to our family. My mother was very resistant to receiving any sort of care. We called Visiting Angels as a last resort. Terry came to my mother's house and immediately realized she needed a greater level of care than VA could provide. He talked to my mother in a compassionate manner, ultimately making her realize she needed assisted living. Several days later, Terry accompanied us to the assisted living community and helped my mother orient to her new surroundings. She is doing great now. Terry was our angel during a difficult and stressful time. I can't say enough good things. Thanks!
Verified User
•
Jul 7, 2023
5.0/5
5.0/5
Terry was our angel! My 85 year-old mother has dementia. She could not healthfully feed herself and could not maintain the house and keep up with chores. She also has paranoid delusions. Despite being diagnosed by a PCP as requiring assisted living, she refused to leave her home. My sisters and I decided to look into in-home care as a last resort. After visiting with my mother, Terry confirmed she needed assisted living as opposed to in-home care. Instead of politely leaving us, he talked to my mother about her desire for safety and how her home no longer provided that safety. He accompanied us to an assisted living facility and assured my mother that the facility and its staff were compassionate and caring people. He assured her she would be safe. She signed the lease that day. Terry's service didn't end there. He then provided tools for my sisters and I to use to enhance our communications with our mother. He has remained available to assist us and we will undoubtedly be engaging Visiting Angels to assist our mother in her transition to her new home. Truly an angel for our family. I recommend Visiting Angels without reservation.
Marty is very professional, kind and so helpful! We think she is the BEST! She is great with my husband. We are both very comfortable with her. Pax, our dog loves her too!
Verified User
•
Jul 13, 2023
5.0/5
5.0/5
Terry Ruch was an incredible help to our family. My mother was very resistant to receiving any sort of care. We called Visiting Angels as a last resort. Terry came to my mother's house and immediately realized she needed a greater level of care than VA could provide. He talked to my mother in a compassionate manner, ultimately making her realize she needed assisted living. Several days later, Terry accompanied us to the assisted living community and helped my mother orient to her new surroundings. She is doing great now. Terry was our angel during a difficult and stressful time. I can't say enough good things. Thanks!
Verified User
•
Jul 7, 2023
5.0/5
5.0/5
Terry was our angel! My 85 year-old mother has dementia. She could not healthfully feed herself and could not maintain the house and keep up with chores. She also has paranoid delusions. Despite being diagnosed by a PCP as requiring assisted living, she refused to leave her home. My sisters and I decided to look into in-home care as a last resort. After visiting with my mother, Terry confirmed she needed assisted living as opposed to in-home care. Instead of politely leaving us, he talked to my mother about her desire for safety and how her home no longer provided that safety. He accompanied us to an assisted living facility and assured my mother that the facility and its staff were compassionate and caring people. He assured her she would be safe. She signed the lease that day. Terry's service didn't end there. He then provided tools for my sisters and I to use to enhance our communications with our mother. He has remained available to assist us and we will undoubtedly be engaging Visiting Angels to assist our mother in her transition to her new home. Truly an angel for our family. I recommend Visiting Angels without reservation.