My mother has been calling this business since Tax season started to retrieve her W2 form. The lady Connie is very rude and she hangs up mid conversation. We sent emails, no response. We asked for owners contact information and was told to have a good day after disconnecting call. Once we spoke with a Supervisor (Connie) she was upset because we informed her she acted as if she did not care. She stated she no longer wanted to speak with me anymore because of that. She called my mother back to advise if I call she cant give her her W2. That is insane, as she NEVER addressed the initial issue for my mother to retrieve her W2. Instead she made the conversation about me. To be treated like that is insane for any elder individual and hopefully some proper training or Customer focus skills can be provided to these certain individuals, Customer Service isn't just a job title it is YOU! No one should be treated as such when trying to obtain there rightfully information. We still request to speak with the owner of this business to make them aware. No telling how many others are being treated like that because women of color are having bad days. Pray do better!! She was told it was illegal to email her her W2. It is generally not illegal to email a W-2, but it is highly discouraged and risky because standard email is not considered secure by the IRS. To comply with regulations, employers must obtain affirmative consent from employees to receive W-2s electronically, often via a secure portal, and ensure the document is encrypted
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
This company has truly helped in my family‘s time and he couldn’t have done it without them. They are amazing and there employees show up on time.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
great people tohave from office staff to the visting angel who comes to be with you my person was named linda and was a great person do house keeping and to keep me taken care of from making sure that i ate my meals and thsat i took my medication as needed. all anfd all great people to have come to your house and take care of yourself or a loved oneglenn pratt a veteran
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
We had an appointment at the VA Hospital this morning and our Visiting Angel offered to drive us.It was wonderful to have the help in the many steps we needed to do. We were both very thankful for the help and the company.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Reliable care provided by kind and competent CNAs
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
I recently came back to work for Visiting Angels in Bettendorf. The staff is amazing and very helpful. I love caring for people and Visiting Angels brings caregivers and clients together for whatever their needs are. I feel very fortunate to be working with such a caring company.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Heather is the best thing that has happened since I lost my ability to walk. She is very kind and helps me do things I can no longer do or helps me complete something with assistance.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
I've been working with the angels for 5yrs. or more now, and I still fill about them the same way I did when I first started. I'm so proud to work for this organization. they are always trying to make things better not only for their clients, but for their employees as well. Their open-door policy makes it so easy and convenient for us to be able to be the best caregivers we can be. The pay, benefits, opportunities, and continuing training requirements keeps us as employees always in the knowledge of being current & updated. I'm retired and I can only work and make a certain amount of money while drawing my social security, so that limits me as to what I'm allowed to make, as far as my income, which effects my work hours. but as soon as I'm no longer affected with those limitations, I'll definitely be working all I can, and want to.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
I love working at the Visiting Angels they have an awesome staff my co workers are hard workers showing kindness and compassion to our clients I just love my clients
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
I am so thankful for the love and genuine care I receive from Tina Bonavich she is a happy individual and really makes my day she encourages me and keeps me positive and prepares the best mealsSincerely,Virginia Kiely
My mother has been calling this business since Tax season started to retrieve her W2 form. The lady Connie is very rude and she hangs up mid conversation. We sent emails, no response. We asked for owners contact information and was told to have a good day after disconnecting call. Once we spoke with a Supervisor (Connie) she was upset because we informed her she acted as if she did not care. She stated she no longer wanted to speak with me anymore because of that. She called my mother back to advise if I call she cant give her her W2. That is insane, as she NEVER addressed the initial issue for my mother to retrieve her W2. Instead she made the conversation about me. To be treated like that is insane for any elder individual and hopefully some proper training or Customer focus skills can be provided to these certain individuals, Customer Service isn't just a job title it is YOU! No one should be treated as such when trying to obtain there rightfully information. We still request to speak with the owner of this business to make them aware. No telling how many others are being treated like that because women of color are having bad days. Pray do better!! She was told it was illegal to email her her W2. It is generally not illegal to email a W-2, but it is highly discouraged and risky because standard email is not considered secure by the IRS. To comply with regulations, employers must obtain affirmative consent from employees to receive W-2s electronically, often via a secure portal, and ensure the document is encrypted
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
This company has truly helped in my family‘s time and he couldn’t have done it without them. They are amazing and there employees show up on time.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
great people tohave from office staff to the visting angel who comes to be with you my person was named linda and was a great person do house keeping and to keep me taken care of from making sure that i ate my meals and thsat i took my medication as needed. all anfd all great people to have come to your house and take care of yourself or a loved oneglenn pratt a veteran
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
We had an appointment at the VA Hospital this morning and our Visiting Angel offered to drive us.It was wonderful to have the help in the many steps we needed to do. We were both very thankful for the help and the company.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Reliable care provided by kind and competent CNAs
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
I recently came back to work for Visiting Angels in Bettendorf. The staff is amazing and very helpful. I love caring for people and Visiting Angels brings caregivers and clients together for whatever their needs are. I feel very fortunate to be working with such a caring company.
Verified User
•
Mar 4, 2026
5.0/5
5.0/5
Heather is the best thing that has happened since I lost my ability to walk. She is very kind and helps me do things I can no longer do or helps me complete something with assistance.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
I've been working with the angels for 5yrs. or more now, and I still fill about them the same way I did when I first started. I'm so proud to work for this organization. they are always trying to make things better not only for their clients, but for their employees as well. Their open-door policy makes it so easy and convenient for us to be able to be the best caregivers we can be. The pay, benefits, opportunities, and continuing training requirements keeps us as employees always in the knowledge of being current & updated. I'm retired and I can only work and make a certain amount of money while drawing my social security, so that limits me as to what I'm allowed to make, as far as my income, which effects my work hours. but as soon as I'm no longer affected with those limitations, I'll definitely be working all I can, and want to.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
I love working at the Visiting Angels they have an awesome staff my co workers are hard workers showing kindness and compassion to our clients I just love my clients
Verified User
•
Feb 18, 2026
5.0/5
5.0/5
I am so thankful for the love and genuine care I receive from Tina Bonavich she is a happy individual and really makes my day she encourages me and keeps me positive and prepares the best mealsSincerely,Virginia Kiely