Good friends experienced a crisis recently. One was taken to an ICU; the other could not stay at home alone. It was uncertain whether arrangements could be made by that evening or would be made the following day. I needed backup, someone experienced and knowledgeable who would stay with me until the transfer could be made. I have used Visiting Angles for myself so I called. Given the situation, Matt was able to arrange the help I needed within a short time. It was well-worth the expense for the peace of mind and help.