My initial review sent last week for Visiting Angels Richardson was not a good one, but I am impressed and happy to report that my (legitimate, if somewhat passionately voiced) concerns were immediately addressed by Richardson agency operator, Beau, who not only responded same day but also corrected problems in every way possible. For instance I suggested a need for clearer/more streamlined communication among clients, home workers, managers and branch leadership, etc. Beau had a good system in place but after hearing me out, he made some necessary tweaks— because of his swift handling of this, I count on continuously improving communication and service in the future. In any business, no way everything is perfect, not with so many people and personalities under your management, we all get that. The best any leader can do is listen to feedback and quickly address challenges that arise, which is what Beau has done for my family. I am grateful for that and confident he will continue to build an excellent business, as the man clearly cares and works hard. Workers Tessa and Nancy also have been godsends—shout out to both of these strong and compassionate women as well! (From Christina Hughes, granddaughter of Clara Ann Hughes. The primary account holder is Mary Hughes.)

Most amazing company in Richardson! They go above and beyond to show their clients and employees how home care should be executed.

1 Year

I can't tell you enough of the loving care that was provided to my husband. Beau, Angels Nichole and Paul were amazing. They were able to care for him, so that I could still work. The respect they gave Wayne and my family was more than we ever expected. Thank you for the care and love during his illness and then death. Family of Wayne Weaver