My parents utilized Visiting Angels for four years in Glendora and the experience was great. From the moment dad met Joan (account manager) and set up the account through the various care givers, everyone was professional and caring. We started out with general care (meals, companionship, lite housekeeping and keeping a watchful eye on mom to ensure she was safe as her condition progressed). That grew from one shift in year one to full time-24 hour care for a bed ridden patient and all that entails by year three. Visiting Angels recommended and coordinated with Hospice care as well when that time came and their assistance in this respect was helpful as we had never negotiated this type of situation previously. Vicky and Viyada (primary daily care givers) were amazing and became part of the family which we appreciated. Our parents could be challenging at times and the Visiting Angels team showed patience and care in overcoming obstacles and supporting the family. If there were any issues with care givers or concerns of any type, Joan was quick to engage and resolve to the family's satisfaction. Overnight and weekend caregivers had good direction from primary caregivers to ensure consistent care throughout the week. The team took such great care of mom and dad and when mom eventually passed, they continued on with dad's care as some of his medical conditions progressed as well. Care givers provided meals, companionship, transportation to appointments or for errands and made sure mom and dad got regular exercise be it stationary or out for walks in the neighborhood. They were also there to help and keep a watchful eye (and ear) on things (random knocks on the door by salespeople or spam calls). There was a delicate balance in managing care and maintaining privacy which was established over time and respected by all parties. Visiting Angels also had events our parents could attend (holidays, summer fun nights) to get out once in a while. It was tough parting with the caregivers when it came time to sell the home and move dad to Ohio with family, but we will not forget nor discount the experiences we had with the Visiting Angels team. I expect that we'll maintain a relationship with caregivers well into the future (holiday greetings and updates on dad) as that was the level of relationship developed over time. Visiting Angels is also respectful of family/privacy in delicate situations and knows how to balance this professionally if the family prefers it. In our case, our confidence in caregivers developed over time such that we enjoyed including them in family activities and personal matters which helped build and maintain great relationships and long term care. As we settle dad into his new environment, if we should need this type of care once again, we will certainly investigate options with a locale Visiting Angels office. Thank you to the amazing Glendora team for their love and support over the years-mom and dad truly appreciated as did the rest of our family)!!!
Verified User
•
Dec 23, 2023
5.0/5
5.0/5
Erin & your team have been an absolute blessing when my family needed the most help & care. I can’t thank you enough for your patience and help.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Marianna has been completely professional and upbeat in all of her interactions with us. She is always cheerful, helpful and willing to go above and beyond expectations.
Verified User
•
Dec 16, 2023
5.0/5
5.0/5
We have stellar caregivers! Karma C. is exceptional! She has helped us establish a system for managing our supplies, she is continually adjusting to our dad’s needs as he changes, and she has a wealth of tricks and tips that help us keep our dad safe and happy! She has built a lovely, trusting relationship with our dad. She brightens his day! Amy G. and Farah K. are also wonderful caregivers! They bring quality care and humor to dad, and they enjoy playing cards with him and engaging him in fun activities! Our overnight caregivers Jaime D. and Yesenia J. Are very caring and observant on their overnight shifts. They are gentle with their approach to changing him overnight, as it requires interacting with him while he is drowsy. They help us with light housework and laundry so family can spend their time with dad on engaging activities instead of so much housework! All of our caregivers communicate well with us and utilize the daily communication log that we implemented to keep the team in the loop about my dad. We appreciate all of them!
Verified User
•
Dec 15, 2023
4.0/5
4.0/5
Good caring people who put more than work requirements into their jobs.
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
They have all been sooooo caring and helpful toward my mom and dad! Taking care of things that unforeseen come up too! We have a team, and 4 of them are above and beyond fantastic!
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
I’m very very happy with my Care giver is always on time very efficient in all she does and mindful of my needs She cooks very good and enjoy all my meals, And my 3 dogs are always Happy when she here , she always finishes her chores before she leaves Happy Lady makes me Happy
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
I have been extremely happy with my caregiver, Allison. She is thoughtful, knowledgeable and extremely helpful.
My parents utilized Visiting Angels for four years in Glendora and the experience was great. From the moment dad met Joan (account manager) and set up the account through the various care givers, everyone was professional and caring. We started out with general care (meals, companionship, lite housekeeping and keeping a watchful eye on mom to ensure she was safe as her condition progressed). That grew from one shift in year one to full time-24 hour care for a bed ridden patient and all that entails by year three. Visiting Angels recommended and coordinated with Hospice care as well when that time came and their assistance in this respect was helpful as we had never negotiated this type of situation previously. Vicky and Viyada (primary daily care givers) were amazing and became part of the family which we appreciated. Our parents could be challenging at times and the Visiting Angels team showed patience and care in overcoming obstacles and supporting the family. If there were any issues with care givers or concerns of any type, Joan was quick to engage and resolve to the family's satisfaction. Overnight and weekend caregivers had good direction from primary caregivers to ensure consistent care throughout the week. The team took such great care of mom and dad and when mom eventually passed, they continued on with dad's care as some of his medical conditions progressed as well. Care givers provided meals, companionship, transportation to appointments or for errands and made sure mom and dad got regular exercise be it stationary or out for walks in the neighborhood. They were also there to help and keep a watchful eye (and ear) on things (random knocks on the door by salespeople or spam calls). There was a delicate balance in managing care and maintaining privacy which was established over time and respected by all parties. Visiting Angels also had events our parents could attend (holidays, summer fun nights) to get out once in a while. It was tough parting with the caregivers when it came time to sell the home and move dad to Ohio with family, but we will not forget nor discount the experiences we had with the Visiting Angels team. I expect that we'll maintain a relationship with caregivers well into the future (holiday greetings and updates on dad) as that was the level of relationship developed over time. Visiting Angels is also respectful of family/privacy in delicate situations and knows how to balance this professionally if the family prefers it. In our case, our confidence in caregivers developed over time such that we enjoyed including them in family activities and personal matters which helped build and maintain great relationships and long term care. As we settle dad into his new environment, if we should need this type of care once again, we will certainly investigate options with a locale Visiting Angels office. Thank you to the amazing Glendora team for their love and support over the years-mom and dad truly appreciated as did the rest of our family)!!!
Verified User
•
Dec 23, 2023
5.0/5
5.0/5
Erin & your team have been an absolute blessing when my family needed the most help & care. I can’t thank you enough for your patience and help.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Marianna has been completely professional and upbeat in all of her interactions with us. She is always cheerful, helpful and willing to go above and beyond expectations.
Verified User
•
Dec 16, 2023
5.0/5
5.0/5
We have stellar caregivers! Karma C. is exceptional! She has helped us establish a system for managing our supplies, she is continually adjusting to our dad’s needs as he changes, and she has a wealth of tricks and tips that help us keep our dad safe and happy! She has built a lovely, trusting relationship with our dad. She brightens his day! Amy G. and Farah K. are also wonderful caregivers! They bring quality care and humor to dad, and they enjoy playing cards with him and engaging him in fun activities! Our overnight caregivers Jaime D. and Yesenia J. Are very caring and observant on their overnight shifts. They are gentle with their approach to changing him overnight, as it requires interacting with him while he is drowsy. They help us with light housework and laundry so family can spend their time with dad on engaging activities instead of so much housework! All of our caregivers communicate well with us and utilize the daily communication log that we implemented to keep the team in the loop about my dad. We appreciate all of them!
Verified User
•
Dec 15, 2023
4.0/5
4.0/5
Good caring people who put more than work requirements into their jobs.
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
They have all been sooooo caring and helpful toward my mom and dad! Taking care of things that unforeseen come up too! We have a team, and 4 of them are above and beyond fantastic!
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
I’m very very happy with my Care giver is always on time very efficient in all she does and mindful of my needs She cooks very good and enjoy all my meals, And my 3 dogs are always Happy when she here , she always finishes her chores before she leaves Happy Lady makes me Happy
Verified User
•
Dec 14, 2023
5.0/5
5.0/5
I have been extremely happy with my caregiver, Allison. She is thoughtful, knowledgeable and extremely helpful.