My first phone call with Florence was a pleasure and a relief. Her experience and expertise with caring for people at home was evident from the first moment. I emailed her on a Saturday morning and she called me back personally within a couple of hours. She answered all of my questions with patience and thoroughness. She even suggested additional sources of help, such as Veterans benefits. Her cheerful and helpful attitude made this difficult time a little easier. Florence also gave me clear, step-by-step directions on how to begin the care process. The help available from Visiting Angels is priced competitively and it is possible to choose 4-hour shift care, daily care, and care at night. I look forward to working with Florence and her team and recommend them to others.