Everyone was nice friendly. And helpful

I wasn’t clear on the basics When laundry is done times of meals. No one was here to answer questions. My toilet wasn’t working. It took 5 Days to get it fixed

A lot to improve. Did not get all keys. Needed to ask several times..Because we came from another property we were familiar. Other residents are Lost in woodwork,.Mamy repairs needed.

The checklist that came with the lease should’ve been run by the management prior to letting us move in. I believe they would’ve found several things that did not work or needed worked on such as shelves in cabinets ready to put things . A/C should have been check to make sure it worked-it didn’t. We moved in 8/29. They now realize the swap ours out from another unit as parts are not available to fix our unit. Today is September 2. We’ve been told we will have a new unit on September 3. It remains to be seen. My phone number is 216-496-5930 if you want any additional information. Thanks giving the chance to help you do better.