I always receive exceptional service here, courtesy of Todd! I appreciate the excellent service and knowing that my car is in very good hands. I trust this dealership!
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
XC 90, T6 AWD, the service was good and the staff was extremely helpful.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Service man, Todd was very helpful in explaining service items that needed attention for safety of car.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
The staff is always friendly and courteous. They keep you up to date on the progress as you wait.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
We originally bought a 2016 XC90 back in November. Since our purchase, we had gotten 4 check engine lights and other issues. Philip the sales manager at the dealership went above and beyond to ensure we were happy. Philip had reached out to me stating he understood my frustration and would do anything to make things right. He asked if he can check on the old XC90 one more time and see if it resolves the issue. After the dealership tried their best to resolve all the issues, I once again received a check engine light. My wife was due any day at that point. Philip kept his promise and got us out of our original XC90 and into a new one. He did whatever he could to make things right. It is very rare to see a person at a dealership to go as far as he did. I truly appreciate all his efforts and has made our family of fan of the dealership and we look forward to do more business with Philip and Jim Ellis Volvo.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Xc60,..10 for service,...great staff
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Been here twice now and both times has been a great experience.
Verified User
•
Mar 1, 2016
5.0/5
5.0/5
Ken and team always does a great job taking care of us when we are in need of service. .
Verified User
•
Feb 29, 2016
5.0/5
5.0/5
Service very good, lounge clean & neat; tech explained how to clear things in computer; was out in 2hrs.
I always receive exceptional service here, courtesy of Todd! I appreciate the excellent service and knowing that my car is in very good hands. I trust this dealership!
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
XC 90, T6 AWD, the service was good and the staff was extremely helpful.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Service man, Todd was very helpful in explaining service items that needed attention for safety of car.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
The staff is always friendly and courteous. They keep you up to date on the progress as you wait.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
We originally bought a 2016 XC90 back in November. Since our purchase, we had gotten 4 check engine lights and other issues. Philip the sales manager at the dealership went above and beyond to ensure we were happy. Philip had reached out to me stating he understood my frustration and would do anything to make things right. He asked if he can check on the old XC90 one more time and see if it resolves the issue. After the dealership tried their best to resolve all the issues, I once again received a check engine light. My wife was due any day at that point. Philip kept his promise and got us out of our original XC90 and into a new one. He did whatever he could to make things right. It is very rare to see a person at a dealership to go as far as he did. I truly appreciate all his efforts and has made our family of fan of the dealership and we look forward to do more business with Philip and Jim Ellis Volvo.
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Xc60,..10 for service,...great staff
Verified User
•
Mar 2, 2016
5.0/5
5.0/5
Been here twice now and both times has been a great experience.
Verified User
•
Mar 1, 2016
5.0/5
5.0/5
Ken and team always does a great job taking care of us when we are in need of service. .
Verified User
•
Feb 29, 2016
5.0/5
5.0/5
Service very good, lounge clean & neat; tech explained how to clear things in computer; was out in 2hrs.