The service advisor kept me up to date on the service being provided. He was courteous and informative.
Verified User
•
Mar 23, 2017
5.0/5
5.0/5
I am always provided with outstanding service. Thank You ��
Verified User
•
Mar 22, 2017
5.0/5
5.0/5
My experience with Jim Ellis has always been excellent. Yesterday was absolutely the same. Grant got me in and my service was completed in a great time frame. Art is always explaining to me what the problem is and how it can affect my C30. Walt in parts is just super and has always taken an interest in my needs. Bill is also excellent. I think that every one I deal with treats me better than all service departments I have ever dealt with in the past. Norman Davis
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Friendly assistance , maintenance was completed within the time I expected. Waiting area clean and easy to work from. Small suggestion, car was returned dripping wet, dirty water all over beige mats. Need to improve your definition of car wash.
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
I received outstanding service from the Service Department and the service advisor Todd Mille. My S60 was making some unusual sounds and the problems were diagnosed and completely resolved. I also really appreciated that I was provided with a "loaner" (XC60) that was a pleasure to drive.
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Was great! My only recommendation would be to install a full kitchen in your waiting room and hire a chef to cook for your patrons while they wait. Bon apetite!
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Good experience. Todd Mille is the best.
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Very good
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Nice customer lounge! Love the free soda! More unhealthy snacks would be great!
Verified User
•
Mar 21, 2017
4.0/5
4.0/5
Was disappointed that tire rotation and balance was not included with service. Everything else was good.
The service advisor kept me up to date on the service being provided. He was courteous and informative.
Verified User
•
Mar 23, 2017
5.0/5
5.0/5
I am always provided with outstanding service. Thank You ��
Verified User
•
Mar 22, 2017
5.0/5
5.0/5
My experience with Jim Ellis has always been excellent. Yesterday was absolutely the same. Grant got me in and my service was completed in a great time frame. Art is always explaining to me what the problem is and how it can affect my C30. Walt in parts is just super and has always taken an interest in my needs. Bill is also excellent. I think that every one I deal with treats me better than all service departments I have ever dealt with in the past. Norman Davis
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Friendly assistance , maintenance was completed within the time I expected. Waiting area clean and easy to work from. Small suggestion, car was returned dripping wet, dirty water all over beige mats. Need to improve your definition of car wash.
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
I received outstanding service from the Service Department and the service advisor Todd Mille. My S60 was making some unusual sounds and the problems were diagnosed and completely resolved. I also really appreciated that I was provided with a "loaner" (XC60) that was a pleasure to drive.
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Was great! My only recommendation would be to install a full kitchen in your waiting room and hire a chef to cook for your patrons while they wait. Bon apetite!
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Good experience. Todd Mille is the best.
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Very good
Verified User
•
Mar 21, 2017
5.0/5
5.0/5
Nice customer lounge! Love the free soda! More unhealthy snacks would be great!
Verified User
•
Mar 21, 2017
4.0/5
4.0/5
Was disappointed that tire rotation and balance was not included with service. Everything else was good.