At Nalley Volvo, Grant was my service person so I was thrilled that Jim Ellis kept him! I also remembered Todd being very nice. They both are very courteous and willing to explain everything in detail. Grant was out when I arrived for my appointment and had left my info with Todd. While Todd was finishing with someone else, Pete stepped in and helped me. He was very prompt and thorough! My car was finished Friday before lunch but I couldn't bring in loaner until Saturday morning. Todd was very nice about that. Then when Saturday came, my 89 year old mother fell and suffered broken ribs. On the way to hospital that morning, I called Todd and he was extremely nice about me not getting back till Monday. I had come to expect nothing less from Jim Ellis Volvo and was made to feel completely as ease about still having their loaner car. I know this is a long review but I want to offer my highest appreciation for outstanding service! Thank you, Grant, Todd and Pete! Edie Anderson (770)605-4153
Verified User
•
May 17, 2017
5.0/5
5.0/5
The service was quick affordable and your service rep was kind, courteous, and knowledgeable.
Verified User
•
May 17, 2017
5.0/5
5.0/5
Friendly and helpful staff. Service was thorough and completed in a reasonable time.
Verified User
•
May 16, 2017
5.0/5
5.0/5
I purchased the Volvo XC60 Dynamic. Tommy and Nathan were outstanding in helping us with our purchase! They stayed at the dealership till 11:30PM just to accommodated us! I would highly recommend Marietta Volvo.
Verified User
•
May 16, 2017
5.0/5
5.0/5
Your people are professional and courteous.
Verified User
•
May 15, 2017
5.0/5
5.0/5
Never felt any pressure during the whole sales process.
Verified User
•
May 15, 2017
5.0/5
5.0/5
Very timely and professional....plus a comfortable waiting room!
Verified User
•
May 15, 2017
5.0/5
5.0/5
I am very satisfied with the car and my buying experience at Volvo Cars of Marietta. The sales agent and the financial manager did an excellent job of making me feel comfortable with my purchase. I will highly recommend Volvo Cars of Marietta to anyone
Verified User
•
May 15, 2017
5.0/5
5.0/5
My service advisor was Ken and he was amazing. This was the best experience I've had at Volvo of marietta. He even went above and beyond to wash my car himself because no one else was available late in the evening when I picked my car up. He was very thorough, professional, pleasant, and customer service oriented. I was a very satisfied customer.
At Nalley Volvo, Grant was my service person so I was thrilled that Jim Ellis kept him! I also remembered Todd being very nice. They both are very courteous and willing to explain everything in detail. Grant was out when I arrived for my appointment and had left my info with Todd. While Todd was finishing with someone else, Pete stepped in and helped me. He was very prompt and thorough! My car was finished Friday before lunch but I couldn't bring in loaner until Saturday morning. Todd was very nice about that. Then when Saturday came, my 89 year old mother fell and suffered broken ribs. On the way to hospital that morning, I called Todd and he was extremely nice about me not getting back till Monday. I had come to expect nothing less from Jim Ellis Volvo and was made to feel completely as ease about still having their loaner car. I know this is a long review but I want to offer my highest appreciation for outstanding service! Thank you, Grant, Todd and Pete! Edie Anderson (770)605-4153
Verified User
•
May 17, 2017
5.0/5
5.0/5
The service was quick affordable and your service rep was kind, courteous, and knowledgeable.
Verified User
•
May 17, 2017
5.0/5
5.0/5
Friendly and helpful staff. Service was thorough and completed in a reasonable time.
Verified User
•
May 16, 2017
5.0/5
5.0/5
I purchased the Volvo XC60 Dynamic. Tommy and Nathan were outstanding in helping us with our purchase! They stayed at the dealership till 11:30PM just to accommodated us! I would highly recommend Marietta Volvo.
Verified User
•
May 16, 2017
5.0/5
5.0/5
Your people are professional and courteous.
Verified User
•
May 15, 2017
5.0/5
5.0/5
Never felt any pressure during the whole sales process.
Verified User
•
May 15, 2017
5.0/5
5.0/5
Very timely and professional....plus a comfortable waiting room!
Verified User
•
May 15, 2017
5.0/5
5.0/5
I am very satisfied with the car and my buying experience at Volvo Cars of Marietta. The sales agent and the financial manager did an excellent job of making me feel comfortable with my purchase. I will highly recommend Volvo Cars of Marietta to anyone
Verified User
•
May 15, 2017
5.0/5
5.0/5
My service advisor was Ken and he was amazing. This was the best experience I've had at Volvo of marietta. He even went above and beyond to wash my car himself because no one else was available late in the evening when I picked my car up. He was very thorough, professional, pleasant, and customer service oriented. I was a very satisfied customer.