Nothing that I can think of. You all treat me and my vehicle very well. Thank you!Friendly and consistently provide great and thorough service.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
The customer service at the customer service desk in the service section is great! I don’t remember her name but she was amazing and really helpful and kept me updated throughout the entire process. I am definitely coming back and highly recommended to othersGreat customers service and the person who helped was super helpful.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Everyone was friendly and work was done as expected.
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Great service and friendly staff!They realized a small part needed to be replaced on the sterio system and ordered the part to fix it!
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Everyone was friendly and the good with communication. The work was done before I was off from work.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Customerservice was great ladies were very informative.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
We were very pleased from start to finish. Everyone was professional and the service was excellent!
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
Although there were Wallace dealerships in my area, unfortunately, I had to travel from Cocke County to your Johnson City dealership.Quick service very friendly
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
Everything was done courteously.Treated very well
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
Always do a great job with repairs and recommendations without any pressure
Nothing that I can think of. You all treat me and my vehicle very well. Thank you!Friendly and consistently provide great and thorough service.
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
The customer service at the customer service desk in the service section is great! I don’t remember her name but she was amazing and really helpful and kept me updated throughout the entire process. I am definitely coming back and highly recommended to othersGreat customers service and the person who helped was super helpful.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Everyone was friendly and work was done as expected.
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Great service and friendly staff!They realized a small part needed to be replaced on the sterio system and ordered the part to fix it!
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Everyone was friendly and the good with communication. The work was done before I was off from work.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Customerservice was great ladies were very informative.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
We were very pleased from start to finish. Everyone was professional and the service was excellent!
Verified User
•
Jan 9, 2026
5.0/5
5.0/5
Although there were Wallace dealerships in my area, unfortunately, I had to travel from Cocke County to your Johnson City dealership.Quick service very friendly
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
Everything was done courteously.Treated very well
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
Always do a great job with repairs and recommendations without any pressure