Again, the lady in service has always been kind and helpful. She’s one of the good ones and none of this is her fault. Even the service worker with videos explaining the problems is great. But we had too many issues with the 2022 Outlander to keep it. Maybe I should have read my extended warranty policy a little closer… but when you buy something like that through the dealership… I know it’s still third party… I still expect it to cover seatbelts. Not a chance in the world was I going to pay that much money to fix something so basic.
Verified User
•
Dec 10, 2025
4.0/5
4.0/5
Make people feel relaxed and comfortable while vehicle is being worked onKind and professional
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
very friendly and efficient staff
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Ease of scheduling an appointment. Friendly greeting upon arrival and assistance through check-in.. Comfortable and clean waiting area with snacks , water or coffee available while waiting and customer service
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
They were helpful and answered all of my questions!
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Very polite and speedy service.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Loved my service advisor. She was awesome!!
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Had a good experience at wallace mitsubishiSales person way above average also service write up were great
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Friendly, professional service.Melissa was great to work with.
Again, the lady in service has always been kind and helpful. She’s one of the good ones and none of this is her fault. Even the service worker with videos explaining the problems is great. But we had too many issues with the 2022 Outlander to keep it. Maybe I should have read my extended warranty policy a little closer… but when you buy something like that through the dealership… I know it’s still third party… I still expect it to cover seatbelts. Not a chance in the world was I going to pay that much money to fix something so basic.
Verified User
•
Dec 10, 2025
4.0/5
4.0/5
Make people feel relaxed and comfortable while vehicle is being worked onKind and professional
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
very friendly and efficient staff
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Ease of scheduling an appointment. Friendly greeting upon arrival and assistance through check-in.. Comfortable and clean waiting area with snacks , water or coffee available while waiting and customer service
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
They were helpful and answered all of my questions!
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Very polite and speedy service.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Loved my service advisor. She was awesome!!
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
Had a good experience at wallace mitsubishiSales person way above average also service write up were great
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Friendly, professional service.Melissa was great to work with.