Wallace Mitsubishi Johnson City
4.6/5
4.6 /5
43 Verified Reviews
3101 East Oakland Ave, Johnson City, TN 37601, US
(423) 952-0888
43 Verified Reviews
5.0/5
5.0 /5
NothingTori is always courteous and helpful.

1.0/5
1.0 /5
Again, the lady in service has always been kind and helpful. She’s one of the good ones and none of this is her fault. Even the service worker with videos explaining the problems is great. But we had too many issues with the 2022 Outlander to keep it. Maybe I should have read my extended warranty policy a little closer… but when you buy something like that through the dealership… I know it’s still third party… I still expect it to cover seatbelts. Not a chance in the world was I going to pay that much money to fix something so basic.

4.0/5
4.0 /5
Make people feel relaxed and comfortable while vehicle is being worked onKind and professional

5.0/5
5.0 /5
very friendly and efficient staff

5.0/5
5.0 /5
Ease of scheduling an appointment. Friendly greeting upon arrival and assistance through check-in.. Comfortable and clean waiting area with snacks , water or coffee available while waiting and customer service

5.0/5
5.0 /5
They were helpful and answered all of my questions!

5.0/5
5.0 /5
Very polite and speedy service.

5.0/5
5.0 /5
Loved my service advisor. She was awesome!!

5.0/5
5.0 /5
Had a good experience at wallace mitsubishiSales person way above average also service write up were great

5.0/5
5.0 /5
Friendly, professional service.Melissa was great to work with.