Wallace Mitsubishi-Kingsport
4.6/5
4.6 /5
62 Verified Reviews
2733 East Stone Dr, Kingsport, TN 37660, US
(423) 288-5500
62 Verified Reviews
4.0/5
4.0 /5
Make me aware of appointment possibilities.I was not aware of any way to schedule an appointment.Almost perfect!I'd like to be able to discuss car issues if any with a knowledgeable technician before my car is handled.

5.0/5
5.0 /5
Great auto dealership. Highly recommend it. Thanks

5.0/5
5.0 /5
all the people I have dealt with have been very nice and helpful on what my car needs

5.0/5
5.0 /5
Fast friendly service with an additional free systems check.

5.0/5
5.0 /5
Friendly staffFriendly staff and willing to help

5.0/5
5.0 /5
Very nice advisor

5.0/5
5.0 /5
The service advisors (David, Marion, Lisa, Angie, Janice) treat you not as just a customer but a friend... Lisa was awesome... She was very knowledgeable and helpful as she advised me about my car's service and future needs... The service tech, Logan, was very thorough by identifying and pointing out area that will need attention in the future...

5.0/5
5.0 /5
David always makes sure it is done completly

1.0/5
1.0 /5
My car was in the shop for 12 daysThe wrecker service that brought my car in broke a tie rod end. The wrecker service which is very well known called them and told them they would take car of the damage. The service department would not release my car until the bill was paid by the wrecker. It caused me to miss a very important meeting.

4.0/5
4.0 /5
N/AInterior windows needed to be cleanedMore salesmen/women need to take lessons from Bill Tolbert! He was absolutely NO PRESSURE! Did not call and aggrevate the life out of us, trying to get us to buy a vehicle. I would contact him with questions, which he answered. Just a wonderful guy all around.N/Aenjoyed the experience