Mike is great at what he does. I only stopped to browse and left with a new car. He went above and beyond.

Overall, the staff was friendly and kind! Each person Mr. Thomas introduced me to created a friendly supportive environment that made the process of purchasing a car possible!Michael Thomas went above and beyond to meet all my needs! He took the time to guide me through the financials, and found the best deal for me in a nonjudgmental environment! Highly recommend!

Well pleased !Efficiency and politeness

Didn't ask me what oil type I wanted for my oil change. I would have gotten synthetic but got regular.

Everything was great and appreciatedThe over all experience was easy and informative

I was pleased with this aspect of the sale.I was very happy with the process!Mike was an excellent salesman!Mike was excellent to work with!I was satisfied with the facility.

Courteous people and prompt/excellent service

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience at Walters Mitsubishi!I recently purchased a Mitsubishi Outlander from Walters Mitsubishi, and I can honestly say it was one of the best car buying experiences I’ve ever had. From start to finish, the team went above and beyond to make the process smooth, transparent, and enjoyable.Mike, my sales representative, was absolutely fantastic. He was patient, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. He took the time to answer all my questions and made sure I was comfortable with every step.I also want to give a big thank you to Manager Pete, whose professionalism and leadership really showed. Pete stepped in to ensure everything went seamlessly, and his support made a noticeable difference in how well the whole experience came together.The entire team from sales to finance was courteous, efficient, and attentive. Even after the sale, they followed up to make sure I was satisfied and everything with the Outlander was running smoothly.If you're looking for a dealership that truly values its customers, I highly recommend Walters Mitsubishi. Mike, Pete, and the rest of the team are top notch. Thanks again for making this such a positive and memorable experience!

The recall on my Outlander.The cost of a new tire. $ 370 for replacing a plug tire. Less 10k milesService people are greatOur family likes Pikeville Walter lot. Friendly, courtesy, very good on knowledge on suv that I was interested in. Price high, but you get bells and whistles.

They order a new tire, replace plug tire that had ten thousand miles on it . Cost me $372.80 include putting tire on car.Take care of the customer