Wearside Audi
4.7/5
4.7 /5
1,358 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JE, GB
0191 563 7200
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,358 Verified Reviews
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5.0/5
5.0 /5
It was a pleasure to visit somewhere where the staff were so helpful, friendly and extremely approachable. They are all a credit to the dealership
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5.0/5
5.0 /5
Easy approach by the staff no hard sell which is much better
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5.0/5
5.0 /5
Mark was brilliant when dealing with my queries and I would definitely recommend him to anyone
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4.0/5
4.0 /5
Mark was extremely helpful however it was me and the comfort of the car, I currently have a Q2 and was not happy with the drive of the car, so I am of heightened sensitivity when test driving the number of cars that Mark presented to me.I was also confused why the interest rates were different for HP to PCP and I am aware from my bank that I can get a better rate: Also if you are borrowing money don't understand why the cost would be more for HP, not interested anyway understanding I just don't think its fair: Mark again was helpful and advised he has no control of this and it was set from Audi so this was also a OEM anomaly that I was not happy with.I have had a number of cars from lookers and overall a good experienceThank youRegardsSteve
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4.0/5
4.0 /5
Initial member of staff (Mitchell Boyce) who sold me the car failed to keep in touch after I signed on the dotted line and quite honestly this is not the level of service I expected from my past experience of Audi dealerships. Kris Drysdale then took over approx one month before I collected the car and I have to say he was excellent and restored some faith in me regarding Wearside Audi. He listened, empathised and did his very best to make the remainder of my ‘journey’ with you a pleasant and enjoyable one. Well done Kris - he is an asset to you team!
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5.0/5
5.0 /5
Had an excellent experience at lookers wearside
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4.0/5
4.0 /5
Polite and courteous staff, felt looked after and supported during my visit
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5.0/5
5.0 /5
I opted to obtain a Q5 via a lease option, but if I had chosen an alternative method Inwould have definitely used wearside Audi
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5.0/5
5.0 /5
Excellent service from Sarah. First car ordered in January arrived damaged......brilliant service talked through options and kept up to date with details on new car ordered after that. Data is an asset to the company. Excellent customer service
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5.0/5
5.0 /5
Fast and friendly kept me well informed