Wearside Audi
4.7/5
4.7 /5
1,358 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JE, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,358 Verified Reviews
5.0/5
5.0 /5
I dealt with Hughie when buying my car who made the process of purchasing it over the phone extremely easy and was completely put at ease. I live in Manchester and will definitely recommend friends and family to speak to Hughie when purchasing a new vehicle.Great service

5.0/5
5.0 /5
Only issue I had was that they never hoovered my car out and the washing of the car wasn't great as there was still dirt on it and the alloys weren't cleaned.

5.0/5
5.0 /5
I don’t recall receiving a video with an explanation of the condition on my vehicle only emails for checking in online although Reece assured me when I collected that everything was fine

5.0/5
5.0 /5
Excellent service from start to finish. Helpful, knowledgeable friendly staff

5.0/5
5.0 /5
you have recruited a very smart and well mannered young man ie olly howe very down to earth sales rep

5.0/5
5.0 /5
Everything good 5star serviceThanksDean

5.0/5
5.0 /5
The rep who initially dealt with our sale (Martin Blight) was excellent at looking into options around my budget and making things possible, organised a test drive and went the extra mile to give us an excellent customer service. The second rep Mark O’Neill was new to Audi and was excellent too whilst learning new business procedures. I think the unveiling of the car is a great experience, my second with Audi now!

5.0/5
5.0 /5
I dealt with Olly Howe at Lookers Sunderland over the telephone and online. He was professional, courteous and efficient.

5.0/5
5.0 /5
I would like to thank the whole team at Audi Wearside, especially Brian who was very professional with regards to the choice of cars at my disposal and within a budget that suited my needs..

5.0/5
5.0 /5
All staff were friendly professional and courteous looking after me at every stage of the process. Special thanks to Mark O’Neil who was extremely patient as we encountered a number of IT issues at my end before successfully completing the transaction. I was really impressed with the handover arrangement on collection day and was pleased to meet Sam from the management team who seemed genuinely pleased to meet and talk with me. Special thanks to the reception staff who kept me supplied with coffee a really nice touch