Wearside Audi
4.7/5
4.7 /5
1,358 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JE, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,358 Verified Reviews
4.0/5
4.0 /5
Update on 07.06.2022We have been contacted by Wearside Audi and provided with 6 months warranty.--------------------------------------------------------------------------------------------------------------------------------------------------When the final report of the checks were handed to us on the delivery day, we found out that the mechanic who inspected the vehicle marked the brake pads and brake discs as - Further checks needed. When we asked, the sales person suggested we spoke to some one from the management team. The management team member promised us that they will send us an email stating 6 months warranty for the beak pads/discs. It has been almost two weeks, even after following up with the sales person twice via e-mail we haven't received any further communication.

5.0/5
5.0 /5
No all good

5.0/5
5.0 /5
Excellent serve Hughie Healy went above & beyond to find me my car which I really appreciate.he was first class all I can say is a big thank you to this gentleman

5.0/5
5.0 /5
All discussed and explained clearly. My sales executive Brian Dod was most patient, caring and knowledgeable. Couldn't wish for anymore attention.

5.0/5
5.0 /5
Kris was extremely helpful as we had been left without a car through another dealers issues. We were updated regularly, excellent communications

5.0/5
5.0 /5
My enquires were on behalf of my son and your people could not have done more to help. He decide to buy the Tesla model Y, close decision vis a vis the Q4.

5.0/5
5.0 /5
All staff are friendly and helpful.Always made welcome and always great job done

5.0/5
5.0 /5
Everyone was courteous, explanations were clear and the completion time was met fully. Overall a 5 star service.

4.0/5
4.0 /5
Lack of dash cam despite ordering one when I ordered the car. This means I have to take it back to be fitted. I don’t understand why it couldn’t be ordered at the same time and put aside rather than waiting for the car to be delivered and then realising there isn’t one!

5.0/5
5.0 /5
Amazing customer service , deal was very smooth , customer rep was amazing .