Disinterested sales person. I asked for details of some cars to be sent and they didn’t arrive. I wanted to test drive a sportback and there was a specific car planned but when I arrived that car wasn’t there and had to drive a regular Q6 Etron

Martin Blight was great. Super friendly, attentive, informative and knowledgeable. His follow ups have been great, emphasises that if i need anything before his next follow up to just get in touch. A great guy and asset to the company.

Good service, but unfortunately could not give a acceptable part exchange price.

Very professional service

Brilliant. Adam Corry dealt with all aspects of the purchase and delivery.I had a short test drive and he explained everything I needed to know.The handover was effortless and a pleasant experience. I was introduced to Sam the dealership manager and thanked for my custom.I would not hesitate to recommend Wearside Audi to anyone wishing to purchase an Audi vehicle.Well done to all the staff. Hazel Johnson

Salesperson was very knowledgeable and considered my needs.

Staff are incredibly friendly, welcoming & helpful! Can not fault whatsoever

Knowledgeable and helpful staff. Nice environment and excellent products.

Hi,I am writing to formally express my extreme disappointment and concern regarding my recent MOT experience.My vehicle failed the MOT due to two reported issues. The first was a snapped coil spring, for which I was charged £414.69. I fully accept this cost, as the component was clearly faulty and required replacement.However, I strongly dispute the second issue, which related to the front headlights allegedly not matching “slightly.” I was charged £523.01 for this, despite there being no noticeable fault. I regularly check my vehicle, including the lights, and have never observed any discrepancy in colour or shade.Furthermore, my car has been serviced and MOT-tested at Audi garages for the past three years, and this issue has never once been identified or raised. This raises serious concerns as to why it has suddenly become a problem now, particularly given the significant cost involved.I find it unacceptable that I have incurred such a high charge based on what appears to be a subjective assessment. As a result, I have lost confidence in both the service provided and the fairness of the charges applied.I would like this matter to be formally investigated, specifically:Why this issue has never been identified during previous MOTs or servicesWhat objective criteria were used to justify the repair and associated costWhether this charge was applied appropriatelyDue to this experience, I am now considering cancelling my Audi service plan and will not be returning to your garages or brand in the future unless this matter is satisfactorily resolved.I look forward to your prompt response.My Car Reg is SB19UZX16 MedwayJarrowNE324DRKind regards,Mark Riley

DoneThanks so muchI had an amazing experience