I found it very flexible and convenient to book at any time of the day. I had a prompt response and offered a suitable appointment. I have medical conditions which make it almost impossible to take the vehicle in, wait and take it home. I noted this and your colleague made an appropriate appointment. Very happy.The driver who picked up my vehicle is lovely and very personable. Always cheerful he has picked my car up several times. I have problems taking the vehicle in and picking up, due to health conditions.The webcam mechanic was also very cheerful and informative on the video he sent. Not a monatone in site. Marvellous people. Well done Audi Wearside,i hope you look after and appreciate your colleagues.

Excellent experience from start to finish with purchase of my Audi. Sales executive Melissa Fenwick was excellent.

Very ifficent salesmen

ease of use and how easy it was to add car in for serviceExcellent customer service as always and good customer focus

When checking in, the work to be carried out wasn’t 100% clear, I had to contact the service dept to clarify exactly what was included in the service.Everything went as planned, on time, without any hiccups.

It was all a little bit "over the top", having a big reveal from under a cover etc

Easy to useAlways good service

Easy to use & informativeFriendly & informative service from both staff & service team. Service, wash & valet were done in a good time, told could be about 2 hours but were done in just over an hour

Very good service

Excellent service