Wearside Audi
4.7/5
4.7 /5
1,340 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JE, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,340 Verified Reviews
5.0/5
5.0 /5
Service over all was excellent, however car wash let it down, very poor, back wind screen dirty and only clean spokes on alloys.

5.0/5
5.0 /5
Easy to follow and quick to use.Very efficient and professional.car was in for recall and the whole process was completed in less than 40 minutes. Thankyou

5.0/5
5.0 /5
Really easy to access and understandReally good service and staff who work in the centre are very approachable and helpful

5.0/5
5.0 /5
You provide a good standard of service

4.0/5
4.0 /5
The staff were frendly and helpful ann listened to a concern we had.I have had to give the waiting area 1 star not because it was lacking in ant aspect in fact it is normally very good but because we were told when we booked our appointment on the telephone that we were unable to wait there as there was no room and this was incorrect.

5.0/5
5.0 /5
As previously stated process was seamless and booking on line was quite easy to do.Excellent customer service as always. Regularly informed of progress of work. I picked my car up and it had been washed and cleaned.

5.0/5
5.0 /5
They couldn't find my appointment at first, but went above and beyond and finally found it. My car was sorted in 40 minutes including a complimentary wash

4.0/5
4.0 /5
Fantastic service

4.0/5
4.0 /5
Friendly polite service.

5.0/5
5.0 /5
Easy to understand and useMy Audi was returned in 2 and a half hours on this occasion. Which meant less waiting around time for me. On other occasions it has taken hours as there never seemed to be a car available for me when my car needed the service and MOT. I must also mention Rebecca who was very kind and helpful in helping me take out a new service plan which was the All in One Audi plan. She is an asset to Westside Audi.