The staff at Wearside are very friendly and accommodating. Adam has been very open in his dealings with me and always tried to get me a good deal. Unfortunately due to high retail prices, low Audi contributions and high interest rates a deal was not to be had.

I booked an appointment and the receptionist knew nothing about it.

Set a wiper blades for £77 is unacceptable highly recommended Bosch wiper blades from Halfords same set £23.Where do you get off charging nearly £55 more for the same wiper blades?

Very nice customer service

IT WAS a pleasure ,Adam Corry,was excellent, explaining, every question, I asked in detail,

Sales staff top of there game

Excellent . Adam was very helpful

My vehicle has had several issues since purchase:Tyre keeps losing air - air nozzle has been *glued on* so car keeps losing air, akin to a slow puncture.Corroded exhaust - led to MOT failure.Engine knocking sensor failed TWICE. Leading to substantial repair costs

Staff were very good, everything was explained

I would like to compliment two members of staff at Wearside Audi, Sunderland. Gareth (Service Manager) and particularly Jenna (Service Advisor).After various issues with my wife's vehicle bought approximately 14-15 months ago we experienced a number of issues that were eventually dealt with largely by Jenna and Gareth (after numerous attempts). The car was eventually returned to us in person with some small gifts following a level of frustration (and time) with a vehicle we have never experienced before.I have been in again recently with another small issue on my wife's car that Jenna competently dealt with quickly. She showed and exceeded an excellent level of customer care, demonstrated very good car knowledge, empathy, professionalism and shows that she cares for the customer in a way that is not commonplace in today's society. Nothing is a problem for Jenna!I would love this feedback to passed over to both Gareth and Jenna.