Very friendly reliable staff.So pleased we chose wearside Audi the service we received was amazing thankyou so much.

The deal was done over the internet and phone. So I did not meet anyone except the driver who delivered the car. ( who was very polite and helpful). Andrew Morris was very helpful and even contacted me on his day off.Another manager made me an offer that I couldn’t refuse, it was above Andrew’s ‘pay grade’ but no reflection on him

Staff all welcoming and friendlyGarage hall and waiting area spotless clean and bright .Job well done

Prompt and efficient service

Sam abs Lewis ate a credit to the team .Great communication and nothing was too much trouble

As discussed with Gareth (Wearside Audi) the following day, I had expected a brake fluid change as discussed with the booking agent, albeit as Gareth explained it was not necessary. The wipers were flagged for replacement (Red) on the report but this was not communicated to me verbally when contacted on the day to confirm the service has been completed. I was unaware also that the video message contained a link to add the wiper replacement to the service.

Have dealt with Sarah Tait who has always been very helpful. Will probably be in touch soon, regarding a new A1 35TFSI S Line or Black Edition.

When booking service and explaining to the call centre an issue they were of no help unlike the garage and only wanted to book in for a scan before even listening to me. Garage itself was okay

Well looked after by the service team David kept me well informed excellent service Thankyou

I spoke to Fran about an issue I had with my car, she was able to confirm this could be covered by the used car sale warranty and arranged for the work to be done the same day.Extremely pleased with the extra work being completed saving me a further visit to the department.