Wearside Audi
4.9/5
4.9 /5
1,482 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JQ, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,482 Verified Reviews
5.0/5
5.0 /5
They have a very good team there and I will be back. Some dealerships I have been to in the past don't even acknowledge you when you walk in which make me furious , then try to be your best friend when you show interest in a certain car. A prime example was the Audi at Cheshire oaks. I had to almost drag the guy outside to show me the car. Then when he realised I was genuine he was acting like my best friend. I had no interest in giving him my business at this point and left.

5.0/5
5.0 /5
Great service as always even with a few minor issues which was expected after such a big job on my vehicle, great customer service from Rebecca and Gareth and the guys in the service shop Paul and malcolm,

4.0/5
4.0 /5
Two of the six actions recommended on the health check video had either been already undertaken (last year) or were not due for another six months; these discrepancies were ably identified and removed by the Service Advisor. I will need to return to the service centre to have both front and rear discs replaced (it's quite expensive to have five Audi items undertaken all at once) . I'll time this service to fit in with the recommended change of brake fluid in, or before, December.

5.0/5
5.0 /5
Top marks for faultless experience thank you Tom Henson

Verified User
Jul 22, 2022
5.0/5
5.0 /5
No additional comments, very pleasant experience

5.0/5
5.0 /5
car is really cleaning in the inside, like it.

5.0/5
5.0 /5
Gareth is a credit to this dealership. He wasn’t dealing with me this time but remembered me from previous visits. He went out of his way to speak to me and offer me a promotional offer. Things like that go a long way. Thank you.

Verified User
Jul 21, 2022
5.0/5
5.0 /5
Very disappointed with Audi in general regarding retro fits and up grades

5.0/5
5.0 /5
Absolute pleasure to deal with from initial enquiry through to purchase and collection, follow up contact after collection also fantastic.

4.0/5
4.0 /5
All very friendly at west side audi