Wearside Audi
4.9/5
4.9 /5
1,482 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JQ, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,482 Verified Reviews
5.0/5
5.0 /5
Once again fantastic service from Audi from start to finish. Scott Hynes and Martin Blight were exceptional. See you again in a few years time.

Verified User
Aug 2, 2021
5.0/5
5.0 /5
All extremely helpful and professional staff who went above and beyond. My wife is delighted with her car, would highly recommend Lookers.

4.0/5
4.0 /5
I appreciate that having agreed to additional work - 2 new tyres and transmission oil - my car would need to remain in the workshop longer than the original agreed return time of 1200, but I didn't expect it to be after 1700 and that I would have to contact the dealership late in the afternoon to find that out. Hence 2* rating for communication.

5.0/5
5.0 /5
Service department always friendly efficient and helpful

Verified User
Aug 2, 2021
5.0/5
5.0 /5
Very good customer service from start to finish

5.0/5
5.0 /5
I dealt with Adam while buying my A1 he was very helpful & kept me informed throughout the process

5.0/5
5.0 /5
David Gordon Service Advisor Kept me informed with the progress of my vehicle Excellent service Thank you

Verified User
Jul 28, 2021
5.0/5
5.0 /5
None

5.0/5
5.0 /5
I had a tyre replaced and I was travelling to Scotland the following day, I recieved a notification from the car to check my pressure and I was nowhere near a petrol station. When I came to inspect it, the back tyre was much higher than the others. I would have expected this to have been checked before I collected my car from the dealership.

Verified User
Jul 27, 2021
5.0/5
5.0 /5
The salesman was fantastic but I had to go back because there was no inflation kit in the boot and the car had a tyre that was very low on tread. Called Kristian the salesman and he replaced the tyre and ordered a inflation kit for me which was excellent service from him