Brilliant service and attention to detail

The first time I tried to check in with the service it did not start up and timed out (Internet was connected the 'cog wheels' display just did not disappear. (I tried both from email client directly and with browser). Later in day tried again right clicking button in email and selecting to open web address in separate browser, this worked fine. Overall felt this could have been smoother and was like this the last time I used the service about 6 months ago. Service Team and Technician were excellent. The Audicam video was particularly useful / helpful

It was so easy to use. I booked my car in for an MOT. I waited just over an hour. The waiting area and refreshments on offer were good. I was dealt with in a friendly and professional manner by David who discussed my ongoing extended warranty needs.

Great service. Complex roof problem, tried your best to fix, got it running long enough for me to sell the vehicle. Staff were outstanding and kept me informed.

Nice simple set up to use online service and it’s very convenient to use Booking car in we got an appointment within a few days which was fantastic.. we had updates & videos which is a great way to be kept in the loop .. always a lovely welcome at this dealership

Easy to use Everything about my experience was to a very high standard. From customer care to how the car was looked at

Excellent service,honest.I highly recommend this business. Thank you so much Daniel hunter and all wearside audi teams.

Not a great fan of the internet. Very helpful, very friendly. Profressional. One small complaint as the car was not cleanrd. It said it would be.

Sales staff were very efficient and helpful, it was a pleasure dealing with them all.

Andrew was very professional, friendly and explained everything very well.