Wearside Audi
4.9/5
4.9 /5
1,481 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JQ, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,481 Verified Reviews
5.0/5
5.0 /5
Very easy to use and saves time at the dealership as straight in dropped car off and away with courtesy car all done in less than 5 minutes Excellent service from start to finish

Verified User
Jan 8, 2024
5.0/5
5.0 /5
Easy and convenient. Excellent service as usual. Well done!

5.0/5
5.0 /5
Sarah was fantastic made me feel very special went above and beyond no pressure made me very comfortable and new her stuff. It was my birthday and she had balloons and a nice card. Went through everything took her time with me explaining the functions. setting up my phone ect Very professional and new all about the cars. I would purchase again with Sarah a credit to your company. Regards Julie

Verified User
Jan 8, 2024
5.0/5
5.0 /5
I found it very flexible and convenient to book at any time of the day. I had a prompt response and offered a suitable appointment. I have medical conditions which make it almost impossible to take the vehicle in, wait and take it home. I noted this and your colleague made an appropriate appointment. Very happy. The driver who picked up my vehicle is lovely and very personable. Always cheerful he has picked my car up several times. I have problems taking the vehicle in and picking up, due to health conditions. The webcam mechanic was also very cheerful and informative on the video he sent. Not a monatone in site. Marvellous people. Well done Audi Wearside, i hope you look after and appreciate your colleagues.

5.0/5
5.0 /5
Excellent experience from start to finish with purchase of my Audi. Sales executive Melissa Fenwick was excellent.

5.0/5
5.0 /5
Very ifficent salesmen

5.0/5
5.0 /5
ease of use and how easy it was to add car in for service Excellent customer service as always and good customer focus

5.0/5
5.0 /5
When checking in, the work to be carried out wasn’t 100% clear, I had to contact the service dept to clarify exactly what was included in the service. Everything went as planned, on time, without any hiccups.

4.0/5
4.0 /5
It was all a little bit "over the top", having a big reveal from under a cover etc

5.0/5
5.0 /5
Easy to use Always good service