Wearside Audi
4.9/5
4.9 /5
1,481 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JQ, GB
0191 563 7200
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,481 Verified Reviews
Verified User
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Oct 4, 2023
5.0/5
5.0 /5
Very helpful team, went out of there way to correct a mistake, that was made at the factory
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5.0/5
5.0 /5
Easy to book on line & select a suitable date. Follow up call from service advisor checking the booking matched the requirements of the vehicle Everything carried out as expected
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5.0/5
5.0 /5
Staff very professional and friendly good coffee I had a waiting appointment didn't seem to long.
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5.0/5
5.0 /5
Dropped car off,greated by a lovely friendly young man😀 I received a video of the underneath of my car within 50 minutes. Car mot and service all done within 2hours 15 minutes. 😀
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5.0/5
5.0 /5
Online service was incredibly easy, had a reply to get it booked in super quick. Daniel made my service and Mot super simple. Answered all the questions I had and was extremely friendly. Brilliant service!
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5.0/5
5.0 /5
Excellent customer service..
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5.0/5
5.0 /5
Ease of use Efficient service
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4.0/5
4.0 /5
Already commented on the on line booking system earlier in the survey. Everything was fine - checked in on line which was good. When I arrived I was down for an all day appointment which was not correct - I booked in for 8.15am but I am not sure if you get the choice of morning, afternoon or all day for your appointment. I will check that next time I book in.
Verified User
•
Sep 27, 2023
5.0/5
5.0 /5
The quality service is just excellent.
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5.0/5
5.0 /5
all very smooth