Wearside Audi
4.9/5
4.9 /5
1,482 Verified Reviews
Newcastle Rd, Sunderland, Sunderland, SR5 1JQ, GB
0191 563 7200
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,482 Verified Reviews
4.0/5
4.0 /5
While I didn't use Lookers on this occasion I was treated well and my overall experience would mean I would deal with yourselves in the future. Lewis and a Melissa were a credit and I would deal with them again. Unfortunately the nature of why I haven't is that other dealerships are offering overall better packages right now. Otherwise I would have kept working with them both

5.0/5
5.0 /5
Great service from wearside Audi , excellent customer care and nice little touch with a free car wash and hoover

5.0/5
5.0 /5
Everything was perfect. Thank you Wearside Audi. This is my second online approved used car purchase from a dealership 150+ miles from home and I couldn’t fault the whole experience.

5.0/5
5.0 /5
This is my 4th car I have bought from Wearside Audi, the service I receive is always excellent 5*

5.0/5
5.0 /5
Adam the salesman was really helpful but not pushy at all

5.0/5
5.0 /5
Sales staff spoken to were very helpful, although have decided to go for a BMW.

5.0/5
5.0 /5
I always find I have very good service keep up the good work

4.0/5
4.0 /5
Following booking through central bookings team I recieved a link to provide more details of the issues though this was discussed in detail when making booking. I duly completed this yet it was never passed on to the dealership completing the work and I had to repeat it all when the vehicle was dropped off. Given there where concerns that there wouldn't be time to complete the required software update I was surprised time was wasted on the wide health check that I neither requested nor needed. The issue with the mms and solution of a software update are known a widely documented , why wasn't there a recall on the vehicle to resolve the matter.

5.0/5
5.0 /5
I would like to thank Wearside Audi for ensuring my vehicles have been maintained and serviced to the highest standard for the past 15 years. The staff provide a very friendly and professional service to ensure that I can always say that I have experienced a very high level of customer satisfaction. Using the recommended Service Plan option has kept my maintenance costs to a minimum.

5.0/5
5.0 /5
Helpful but could not get a car