Service adv did not even gave me an estimate time. I had to ask if they would notify me and I had to confirm he had my phone numberHe hardly talked to me. The only words he said was...yes yes yes and that's because I had to ask him questionsI had to go back to check on my car since no one called me. When i got there I noticed my var was already parked outside the service garageTraining for service advisors. I had asked him to give me an estimate on a rear mirror repair/broken part. He never did! When I picked up my car they had already fix the part.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
the salesman Jonathan made sure i was taken care of from beginning to end and i definitely recommend him to anyone looking to come here when looking for a cari was very satisfied with my experience getting a car here. specifically for the salesman Jonathan, he was very great at making me feel comfortable and getting me something that was perfect for me. super friendly as well
Verified User
•
Apr 5, 2026
3.0/5
3.0/5
NaNa
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Mike Trevino and Staff are doing a great jobof sharing great customer service!Thank You, West Loop Mitsubishi for outstanding work!West Loop Mitsubishi work is always done right.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Always friendly and helpful and they get job done right
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Sonny was great! We will be back for our next family vehicle.The whole experience was amazing, Sonny was great!
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Very friendly, super knowledgeable
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Friendly service and very knowledgeable
Verified User
•
Mar 28, 2026
3.0/5
3.0/5
The atmosphere and personnel were good. Good vibes, comfortable office. Bryan was great.Website price advertised $32 out the door, $6000 lower than it actually was.Car was ended up being $6000 over what was advertised online but sales prices was easy and I was able to get my wife what she wanted at a cost I was comfortable with.
Service adv did not even gave me an estimate time. I had to ask if they would notify me and I had to confirm he had my phone numberHe hardly talked to me. The only words he said was...yes yes yes and that's because I had to ask him questionsI had to go back to check on my car since no one called me. When i got there I noticed my var was already parked outside the service garageTraining for service advisors. I had asked him to give me an estimate on a rear mirror repair/broken part. He never did! When I picked up my car they had already fix the part.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
the salesman Jonathan made sure i was taken care of from beginning to end and i definitely recommend him to anyone looking to come here when looking for a cari was very satisfied with my experience getting a car here. specifically for the salesman Jonathan, he was very great at making me feel comfortable and getting me something that was perfect for me. super friendly as well
Verified User
•
Apr 5, 2026
3.0/5
3.0/5
NaNa
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Mike Trevino and Staff are doing a great jobof sharing great customer service!Thank You, West Loop Mitsubishi for outstanding work!West Loop Mitsubishi work is always done right.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Always friendly and helpful and they get job done right
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Sonny was great! We will be back for our next family vehicle.The whole experience was amazing, Sonny was great!
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Very friendly, super knowledgeable
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Friendly service and very knowledgeable
Verified User
•
Mar 28, 2026
3.0/5
3.0/5
The atmosphere and personnel were good. Good vibes, comfortable office. Bryan was great.Website price advertised $32 out the door, $6000 lower than it actually was.Car was ended up being $6000 over what was advertised online but sales prices was easy and I was able to get my wife what she wanted at a cost I was comfortable with.