Westchester at the Pavilions
4.0/5
4.0 /5
177 Verified Reviews
3560 Malvern St, Waldorf, MD 20603, US
(301) 885-2210
177 Verified Reviews
5.0/5
5.0 /5
chanel was amazing this was my second tour with her and she was very helpful

3.0/5
3.0 /5
Apartments are nice. The leasing associate was not very lively

5.0/5
5.0 /5
Professionalism was great and property manager was very nice and informal. She gave us enough information and answered all of our questions. We were seen at the time of our appointment and was taken care of throughout. Highly recommend.

5.0/5
5.0 /5
My tour guide Chanel was very informative and helpful. All my questions were answered without hesitation.

4.0/5
4.0 /5
Excellent customer service from the leasing office and maintenance teams. Constant upkeeps and improvements. Highly recommend

1.0/5
1.0 /5
Mangement gave me the hardest time living in the complex for a year

5.0/5
5.0 /5
I know what I like and what I don’t like!!

1.0/5
1.0 /5
Ac unit has been broken for the last 3 years even though maintenance request were made the washer and dryer has been broken since we been there. Maintenance just put bandaid on the problems. The security which is one of the main reason I moved there was horrible. I had sugar put in my gas tank. I had kids burn my car with fireworks. The building constantly smelled like weed.

5.0/5
5.0 /5
Tour was excellent

1.0/5
1.0 /5
I carefully researched several apartments before choosing this one. What ultimately convinced me to move in was the promise of security and a variety of amenities, including a movie theater, Click Café, game room, and a 24-hour gym. However, after moving in, I was disappointed to find that security was no longer present, my apartment was broken into, and unauthorized individuals frequently loiter in the hallways. The gym is not truly 24 hours, and it’s easily accessible to anyone. Additionally, there is no accessible game room or movie theater as advertised. The only usable amenity appears to be the pool, while the tennis courts are littered with dog waste and broken glass. The dog park is really a dog toilet because it's covered with feces. The current state of the property is extremely concerning and not at all what was initially presented.