Concerning hair clogging the bathroom drain. I'll start with what I have found good. I really appreciate the quick response to the plumbing issues and the rat issues. It really put me at ease. The interior was taken care of nicely before I moved in as well. I've struggled to communicate with property managers when I had issues due to it being text only communication. I appreciate building relationships via phone or in person. My unit is 2 min from the office. This helps when more nuance is needing to be discussed. Lastly, I will say that I appreciate that you allow pets. This is hard to find and means the world to me.

Wenster associates listing to their tenants on what needs they may have and act quickly Thank you

LAST COUPLE OF DAYS I HAVE NOTICE THE WATER PRESSURE ON THE SHOWER IS 100% IMPROVED! YEAH! SO NICE TO HAVE THAT KIND OF WATER PRESSURE, THANK YOU.

I actually love the place,

Correspondence was very poor and at times very rude. After getting major maintenance issues addressed in my apartment I reached out via email to western to give an update and it was scolded for it. As well as being scolded for talking to my friend/family who owns the building AFTER HE ASKED ME how it was going. Also did not receive notice that my rent was increasing within a proper time period and had no idea until my friend who is the owner let me know a month after I was supposed to receive a letter from Western. I never received the letter nor did my neighbor who lives in the same apartment building. She also did not receive a notice. Needless to say, I am not happy with your services.

My plumbing and my neighbors plumbing got totally backed up on July 4th! I thought, uh oh, I am so out of luck! But, I turned in my online maintenance request and much to my surprise and delight, Western Property Management sent out MC Plumbers to save the day, which they did! I am so grateful and impressed by both Western Property Management and MC Plumbers and the excellent service they provide! It made July 4th wonderful for both me and my neighbor!

Very helpful and respond quickly when we’ve had any problems or questions, definitely recommend.

Thank you for everything you guys doing for us every time we have a problem you’re always there trying to fix it right away thank you

This is our first experience with a rental agency. We have always rented from private parties. I have to say that Western is a great company to rent from.

Responsive, helpful, professional