I have been renting from this company for 13 years now and they have always been amazing to me. Respond very quickly to any concerns or issues with the home, and send someone out ASAP to take care of it. They are always nice and polite to me when I call or come by. They keep the property well maintained as well. I honeslty have zero complaints and hope to continue renting from this company for many more years to come.

The office staff are so communicative and compassionate! The turn around time on work orders can be a bit long, but we understand it's difficult when contracting with handymen and other companies.

The folks at Western are helpful and friendly -- they reply to maintenance requests quickly and have been kind in all our communications from the time that we started renting with them a few years ago.

It has been such a pleasure to be a tenant with Western Property Management under the care of Jennifer Alaniz. The provided service is professional, thorough, dedicated, and thoughtful -- traits that can be otherwise rare to find in the Santa Cruz, CA rental industry. We highly recommend renting through Western to all prospective tenants!

I’m grateful for my apartment.

Western is absolutely wonderful! The team is nothing but helpful and extremely welcoming! The maintenance team is always super fast and handles anything that comes up. Currently renting from them and the experience has been and continually is wonderful.