I really appreciate Stacey and Cassandra! They work together well as a team. I was kept informed on issues with my car. Also, when one was out of the office (during car pickup) the other one knew exactly where my car information/keys were located. It was very apparent they have a good working relationship; which is critical to the success of a Service Department.I needed work performed on my car quickly. I only had a certain amount of time to drop it off, Westgate offered me a ride back to my work so I could get back to my personal car. All of this came about as an urgent surprise. Westgate told me it would be ready the following Monday; but they actually had it ready the next day. That was wonderful.
Verified User
•
Feb 22, 2026
1.0/5
1.0/5
They never took the time to address the issues I had. They said I needed tires and left it at that. I told them the problem i was having that didn't have anything to do with tires but they didnt listen to me.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
In general everyone at the WestGate is friendly and care about you!Like always they take care of me at the service. Everyone is kind and friendly.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
The service was prompt and friendly.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
I was very pleased with the work. From Texas where the dealership was much closer and they took care of my vehicle.Very friendly
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
NoneFast service
Verified User
•
Feb 10, 2026
4.0/5
4.0/5
Great staff. Very accommodating to someone who did not have an appointment. Great communication with me.
Verified User
•
Feb 5, 2026
4.0/5
4.0/5
N/AN/AAll people are professional
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
I can't think of anything. Taking our cars into Westgate for service is always a pleasent experience.Friendly people and good service.
I really appreciate Stacey and Cassandra! They work together well as a team. I was kept informed on issues with my car. Also, when one was out of the office (during car pickup) the other one knew exactly where my car information/keys were located. It was very apparent they have a good working relationship; which is critical to the success of a Service Department.I needed work performed on my car quickly. I only had a certain amount of time to drop it off, Westgate offered me a ride back to my work so I could get back to my personal car. All of this came about as an urgent surprise. Westgate told me it would be ready the following Monday; but they actually had it ready the next day. That was wonderful.
Verified User
•
Feb 22, 2026
1.0/5
1.0/5
They never took the time to address the issues I had. They said I needed tires and left it at that. I told them the problem i was having that didn't have anything to do with tires but they didnt listen to me.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
In general everyone at the WestGate is friendly and care about you!Like always they take care of me at the service. Everyone is kind and friendly.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
The service was prompt and friendly.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
I was very pleased with the work. From Texas where the dealership was much closer and they took care of my vehicle.Very friendly
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
NoneFast service
Verified User
•
Feb 10, 2026
4.0/5
4.0/5
Great staff. Very accommodating to someone who did not have an appointment. Great communication with me.
Verified User
•
Feb 5, 2026
4.0/5
4.0/5
N/AN/AAll people are professional
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
I can't think of anything. Taking our cars into Westgate for service is always a pleasent experience.Friendly people and good service.