White Bear Mitsubishi
4.5/5
4.5 /5
696 Verified Reviews
3400 Highway 61 North, White Bear Lake, MN 55110, US
(651) 483-9106
696 Verified Reviews
5.0/5
5.0 /5
From being checked in, to regular updates, the overall experience was amazing! Also, can’t complain about the free drinks and coffee!

5.0/5
5.0 /5
Jess is very nice man! I m happy he learn some sign languageThey are good !

5.0/5
5.0 /5
N/aExcelent service

3.0/5
3.0 /5
How about a free oil change rewards program or maybe some light snacks in the waiting area? :) The pop and coffee is a nice touch.Nice and friendly staff. Car buying and car service is just something most people already have somebody they feel comfortable with our use. I can honestly say where to buy a car or where to service a car never comes up amongst friends and family.

5.0/5
5.0 /5
Friendly service. They were very clear about ability of what they could do on this appointment. (I had scheduled 2 services, but was thinking of adding a 3rd.) I appreciated that they were transparent, but also reassured me that it would be fine to add the 3rd service to my next appointment.

5.0/5
5.0 /5
Nice friendly staff

5.0/5
5.0 /5
Dealership used to have vehicles vacuumed in the front seatWas not happy with the extra 3% charged on a credit card without being notified ahead of time. I did not have a debit card along or cash so I had no choice to pay the 3%Nobody asked to set up future appointments. Also did not go over other services needed soon until my car was already out of the shop

5.0/5
5.0 /5
The service was great but when they parked It outside an unattended car in front blocked me I had to back it up it was hard to exitNo wait time as soon as I arrive.d the car was taken inside

2.0/5
2.0 /5
Overbooked services had to wait too long

1.0/5
1.0 /5
I’ve already explained my issuesMaintenance message was still displayed, oil change was not free as I believed it would be.This survey is too long and lacks customer empathyExpected work was not done without explanation and a second appointment is needed.I walked into the service department to let them know I was there.