Parts were replaced without permission and it was just brushed off that it wasn’t very much money. Seemed very focused that I had work done somewhere else. Said I needed a brake flush because of the color of the brake fluid, but I just had that done when I got new brakes elsewhere.Small parts added on for oil change. Even if it’s $15 I would expect someone to come tell me before just doing it. It seemed like changing the parts out was more of a convenience vs a need. No pictures or showing me the parts that were replaced.Waited nearly 10 min for someone to come out even though both bays were empty and several people walking around inside.

Again, just felt like they didn’t take the time to review what the techs found before sitting down with me.Just felt like the consultant didn’t take the time to pre-review anything before sitting down to explain what the techs found.

Could have used a wash, unsure of why it didn't get oneI don't have much experience with Car Dealerships as this is only my 2nd car bought through one. I would say your company has made it way better than the last company. I feel good so far.I feel like this is the first visit I've had and as we continue to do business I can better assess the quality of Service.

Cole was amazing. He was professional and thorough in explaining all they did, showed me pictures of the work and let me know what would be recommended next visit. Thanks ColeAlways happy with service

I'll keep coming here for all my service needs.Great service and I was in and out promptly. The people I talked with were very friendly.Also, I have been coming to Mitsubishi since 1986.

Mitsubishi is trustworthy to my family. We have purchased 3 of these vehicles and are very happy with each one. Any time we need maintenance it is easy to schedule and waiting is a nice experience in the waiting room.

Honestly everything was great. Pretty chill to go in there and get my car serviced, which I love

The white bear Mitsubishi is very clean and welcoming. They are always on time and very respectful.They are always on time and very respectful.

They took too long to finish. They told me it will take 30minutes but it took more than an hour and there was no to let me know that it was going to take longer that they had promised.It took longer than expectedImprove on your timing. If it's 30 minutes let it be so. If it's taking longer keep the customer updated about why it is taking too long.Bc the car I boought is good.

I would liked to have had the car washed but the bay was not availableVery prompt, courteous service.