: )

As always very friendly and helpful which I was very pleased about seeing as I had to drive through a snow storm on 694.

nonenonenonenonenonenonenone

Not related to my issueI needed repair for a recall and an oil change. Time promised was 1 and 1/2 hours and I waited onsite. After 2 hrs checked and they were doing an unrelated repair not authorized. And it seemed they hadn't done what it was there for. I waited another hour, total of 3 hours, for them to do the proper repairs.You need an "unsure" choice. I am not sure if the service advisor was at fault or the minions working under him who didn't know what they were doing. He seemed overworked and responsible for a lot of clients. He was very courteous and apologetic for the errors and keeping me waiting for 3 hours.As explained aboveI had a situation on my last visit, that I didn't report in a survey, and it was worse than this one.I am now considering another car brand for my next car, after buying 2 Mitsubishis and intending to buy a 3rd. Service matters.Not related to the problem.

Na

NoneWas not offered a car wash.

Everything it’s good .

Didn't get to take the car for a free car wash but it's understandable that the wash does break down and need repairs but it would be great if the deadline can be extended whenever the car wash is broken.My family and friends have their own favorite car brands that they are comfortable with buying.

Friendly and they get work completed in a timely manner.

Please schedule an appointment for me to resolve noise with heater.Kate612-240-6970I have a noise (like a leaf or something) when the heater is on. My interior filter was changed so perhaps something fell in.I need to make an appointment to have it removed.