was not 100% sure how to drop my car at service but really not an issue - I was directly quickly and easilyCustomer Servide was great, everyone was really friendly, helpful and knowledgable.

As far as I know everything was done correctly. I believe this is the 2nd survey I've done after this last appointment, so this part is annoying. Only reason I did it was to say it.

I was caught off guard that I had to pay a diagnostic fee when my car was under warranty. My check engine light was on so I came in for recall, oil change and check engine. I then got cheated a diagnostic fee. Never in all my life have I been charged that when under warranty

great service and friendly people

I did

Between Matt not reading my emails or comprehending/ absorbing the warranty issue I needed fixed, and then my directly telling the service technician what I needed and SHOWING him when I dropped my vehicle off, I am flabbergasted they didn't replace the missing part, even after Jordan SAID THEY DID. WOW.They didn't do the ONE THING I asked them to do!You could actually listen/ read and do the warranty work asked for instead of focusing on where you could overcharge for basic maintenance! You could install license plates with FOUR screws. You could NOT LIE when you say you did something you absolutely did not do!I was ignored when I pulled in with the rental for quite some time while my tech was talking with other staff and another customer. A different tech gave me my maintenance sheet and had me meet my vehicle at the roundabout out front. I was in a rush to return to work and noticed later that the ONE THING I needed them to accomplish WAS NOT DONE.Having to return after the service department/ past technician lied about replacing the one thing I was missing and came in for, and now having to RETURN is absolutely bonkers.I was offered a rental as a means to appease their past poor communication. Come to find out that poor communication/ not listening seems to be their baseline. Neato. I also was not given a copy of the rental agreement I signed.

We have always received good service. Everyone is kind and friendly.

The people I dealt with were friendly and knew their job. They didn't push me real hard to do lots of things.

It was a little crowded when waiting- appreciate the complimentary drinks!Excellent service and communication

Fast service since I don't live close by I didn't want to wait there forever. The waiting room is very clean and has a lot of free amenities.Great and fast service dept.