You probably don't need to send a survey every time.
Verified User
•
Mar 1, 2026
4.0/5
4.0/5
They took care of all my concerns and explained everything to me clearly. He never treated me like I don't know anything about cars. Very polite and considerate, asked if I had any other questions.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
If it works don’t fix it.Simple great service.
Verified User
•
Feb 28, 2026
4.0/5
4.0/5
I feel like I have completed this survey already, but in the chance that I have not, the steering wheel and manual shift stick knob could have been cleaner. both had a very tacky feeling to them when I picked up my car. I remedied the issue with a couple Clorox wipes. Not a deal breaker here but who wants grease residue on their hands..right?.I am a long time Mitsubishi owner, (+25 years) and it is rare for me to have an unfortunate experience at WB Mitsubishi.WBM does a very good job keeping me informed of my vehicle during servicing
Verified User
•
Feb 28, 2026
2.0/5
2.0/5
I asked multiple times for a trade in appraisal but was never provided oneThe person that I dealt with at pick up knew absolutely nothing about their job
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Easy to get an appointment when I wanted it on a moment's notice. Hour appointment done in 20 minutes. Service people communicative.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
This was a longer appointment as I was having several things serviced. It would be nice to have a courtesy ride or a rental to use so I didn’t have to spend several hours waiting. But very satisfied with all the work done. Thank you.
You probably don't need to send a survey every time.
Verified User
•
Mar 1, 2026
4.0/5
4.0/5
They took care of all my concerns and explained everything to me clearly. He never treated me like I don't know anything about cars. Very polite and considerate, asked if I had any other questions.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
If it works don’t fix it.Simple great service.
Verified User
•
Feb 28, 2026
4.0/5
4.0/5
I feel like I have completed this survey already, but in the chance that I have not, the steering wheel and manual shift stick knob could have been cleaner. both had a very tacky feeling to them when I picked up my car. I remedied the issue with a couple Clorox wipes. Not a deal breaker here but who wants grease residue on their hands..right?.I am a long time Mitsubishi owner, (+25 years) and it is rare for me to have an unfortunate experience at WB Mitsubishi.WBM does a very good job keeping me informed of my vehicle during servicing
Verified User
•
Feb 28, 2026
2.0/5
2.0/5
I asked multiple times for a trade in appraisal but was never provided oneThe person that I dealt with at pick up knew absolutely nothing about their job
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Easy to get an appointment when I wanted it on a moment's notice. Hour appointment done in 20 minutes. Service people communicative.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
This was a longer appointment as I was having several things serviced. It would be nice to have a courtesy ride or a rental to use so I didn’t have to spend several hours waiting. But very satisfied with all the work done. Thank you.