Willis Automotive
4.9/5
4.9 /5
1,423 Verified Reviews
2121 Northwest 100th St, Des Moines, IA 50325, US
(855) 638-1176
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ABOUT US
At the Willis Auto Campus we endeavor to maintain a tradition of automotive excellence and service leadership built upon the principle of treating each customer like a guest in our home. We offer the discriminating driver a true selection of quality vehicles, while providing the professional service that is expected and deserved. We strive everyday to meet or exceed your automotive needs to your complete satisfaction. That's our promise to you.
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Service
1,423 Verified Reviews
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5.0/5
5.0 /5
Fast and courteous service.
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4.0/5
4.0 /5
Willis does a good job. Employees are courteous & efficient.
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5.0/5
5.0 /5
Job well done
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5.0/5
5.0 /5
Very professional as always.
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5.0/5
5.0 /5
Great service as always!
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5.0/5
5.0 /5
Willis always does a great job of servicing my Cadillac!
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4.0/5
4.0 /5
Thank you Adam and Jake for working so hard with my XT5 and it's pulling to the right issues. After having the car on the frontend machine a total of 4 times you come up with a solution that seemed to be the best we could be. As you know we had the XT5 on A frontend machine a total of 7 times. 3 times at Lauterbach Buick in Newton with no improvement and then 4 times on your machine there at Willis's. At Willis's you did at least improve on the drivability of the car but on long drives - we worked on the car for over 4000 miles this included 3 trips to Minnesota and with these trips the drive was less then pleasant. Found if I stayed in the left lane on the interstate the car would not pull as drastically to the right. Adams team check out struts linkage a frames rack and pinion even changed some things trying to get this car to drive correctly. At long last they turned in a tech report on it for support. With the information supplied the tech specialist come back with a condition normal answer. What I ended up doing was taking the car to Merrill Axle and Wheel in downtown DesMoines. They made some adjustment with both the front and rear wheels that has now solved the problem totally. My XT5 now drives straight and true on any road.
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5.0/5
5.0 /5
My service advisor was fantastic. Very nice and professional and answered my questions.
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5.0/5
5.0 /5
5201 Tie Road
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5.0/5
5.0 /5
performance was excellent