Just keep up the good work and hiring process. It nice to go there and see the service person is of different nationality than with.. even if they were Chinese. Everyone is looking for job here in Winchester and I love it.They are very friendly and knowledgeable about there products and they cars. They finally hired a black service rep and he is nice. Keep it up guys.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Staff are kind and helpful
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Service Advisor was very friendly and also very knowledgeable. I bought extra goodies for my vehicle and they were so nice helping me.The staff is so friendly and helpful
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
N/A
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Darrell may be on the loan but so is Karen n I Karen Chapman pay all the payments n insurance And as you can see by email it’s my name also So how about directing the continuing emails to this email but with my name !! Please n thank you other thrn that Winchester Mitsubishi is AwsomeBecause I expect great service n receive it
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
I was satisfied with the datesMy service advisor were great. Taylor is polite, and supportive.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Maybe provide a conplementary wash upon receiving the vehicle from a service.Great service advisor. Taylor
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Taylor was extremely helpful. She was very knowledgeable about the vehicle's service needs.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
As one who spent seventeen years working with Ford and Mazda corporate, and being treated as an after thought by my selling dealer, it was time to change where I spend my money.One phone call to Winchester Mitsubishi, a pleasant hello, and attention by service writer Taylor was "Swift!"I was on the way to service my vehicle. Once the service was completed their technician came out and went over the repair ticket, that is the way it is suppose to be. Even the service director made time to say hello.None of that was available at the former dealership. As I stated in your survey I spent many years as a dealer development manager for Ford and Mazda motors in the 70s and 80sSo yes, I will be visiting them again for the next service and many more.As one who has been employed by Mazda and Ford motors in a dealer development, not to mention purchasing more than 60 vehicles in my time - its easy to spot a good dealer from one that does not pay attention.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
I greatly appreciate everyone’s work and effort in making this a smooth processGreat customer service, great consideration great communication kept me informed at all times
Just keep up the good work and hiring process. It nice to go there and see the service person is of different nationality than with.. even if they were Chinese. Everyone is looking for job here in Winchester and I love it.They are very friendly and knowledgeable about there products and they cars. They finally hired a black service rep and he is nice. Keep it up guys.
Verified User
•
Feb 25, 2026
5.0/5
5.0/5
Staff are kind and helpful
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
Service Advisor was very friendly and also very knowledgeable. I bought extra goodies for my vehicle and they were so nice helping me.The staff is so friendly and helpful
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
N/A
Verified User
•
Feb 19, 2026
5.0/5
5.0/5
Darrell may be on the loan but so is Karen n I Karen Chapman pay all the payments n insurance And as you can see by email it’s my name also So how about directing the continuing emails to this email but with my name !! Please n thank you other thrn that Winchester Mitsubishi is AwsomeBecause I expect great service n receive it
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
I was satisfied with the datesMy service advisor were great. Taylor is polite, and supportive.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Maybe provide a conplementary wash upon receiving the vehicle from a service.Great service advisor. Taylor
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Taylor was extremely helpful. She was very knowledgeable about the vehicle's service needs.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
As one who spent seventeen years working with Ford and Mazda corporate, and being treated as an after thought by my selling dealer, it was time to change where I spend my money.One phone call to Winchester Mitsubishi, a pleasant hello, and attention by service writer Taylor was "Swift!"I was on the way to service my vehicle. Once the service was completed their technician came out and went over the repair ticket, that is the way it is suppose to be. Even the service director made time to say hello.None of that was available at the former dealership. As I stated in your survey I spent many years as a dealer development manager for Ford and Mazda motors in the 70s and 80sSo yes, I will be visiting them again for the next service and many more.As one who has been employed by Mazda and Ford motors in a dealer development, not to mention purchasing more than 60 vehicles in my time - its easy to spot a good dealer from one that does not pay attention.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
I greatly appreciate everyone’s work and effort in making this a smooth processGreat customer service, great consideration great communication kept me informed at all times