Need more communication on construction timelines. Also help coordinate parking since some living at 17 Farmstead don’t have easy access to above ground parking due to construction.
Anonymous
•
Feb 4, 2026
5.0/5
5.0/5
Thank you.
Anonymous
•
Feb 3, 2026
1.0/5
1.0/5
The snow pile is still there. Cars exiting the parking lot can not see oncoming traffic eastbound on York Mills. Nobody called.
Anonymous
•
Feb 1, 2026
3.0/5
3.0/5
Poor customer care
Anonymous
•
Feb 1, 2026
5.0/5
5.0/5
Please consider the price of the rent, in these days the rent has been decreased dramatically and hugely, therefore, lower the rent of apartments or make one month free for residents. Thanks
Anonymous
•
Feb 1, 2026
4.0/5
4.0/5
I love the neighbourhood but I find the price of rent very high. I know it's high overall in Toronto but as a single person, I'm paying well-above the 30% of my income that I should be paying according to my financial advisor. I wish it was more affordable to live here. But I do really like the Minto team. They are very good to their tenants. And I'm looking forward to seeing the new amenities once they are completed.
Anonymous
•
Jan 8, 2026
1.0/5
1.0/5
Order was sent to main office, then redirected to Popy - the service manager. Ticket was completed the day after with no follow up. No inspection, and no superintendent coming to see/fix the issues. Nothing was communicated, except service is closed with nothing fixed or communicated.
Anonymous
•
Jan 1, 2026
4.0/5
4.0/5
1. Provide access directions/map to underground parking2. Clear directions and instructions for waste/recyclables disposal (outside)
Anonymous
•
Dec 30, 2025
3.0/5
3.0/5
I am disappointed with the overall handling of my service requests.I had reported the same issue several weeks ago through a previous request on the RentCafe website, but I never received any response or follow-up at that time. Unfortunately, this has been a recurring pattern. Responses to service requests and even emails often take a very long time, which is frustrating and makes it difficult to feel supported as a tenant.Timely communication is essential, especially when issues affect daily living. I hope Minto can improve responsiveness and follow-through on reported concerns so tenants do not need to repeatedly submit requests to receive attention.I appreciate the completion of the most recent request, but I believe there is significant room for improvement in communication and response time.
Need more communication on construction timelines. Also help coordinate parking since some living at 17 Farmstead don’t have easy access to above ground parking due to construction.
Anonymous
•
Feb 4, 2026
5.0/5
5.0/5
Thank you.
Anonymous
•
Feb 3, 2026
1.0/5
1.0/5
The snow pile is still there. Cars exiting the parking lot can not see oncoming traffic eastbound on York Mills. Nobody called.
Anonymous
•
Feb 1, 2026
3.0/5
3.0/5
Poor customer care
Anonymous
•
Feb 1, 2026
5.0/5
5.0/5
Please consider the price of the rent, in these days the rent has been decreased dramatically and hugely, therefore, lower the rent of apartments or make one month free for residents. Thanks
Anonymous
•
Feb 1, 2026
4.0/5
4.0/5
I love the neighbourhood but I find the price of rent very high. I know it's high overall in Toronto but as a single person, I'm paying well-above the 30% of my income that I should be paying according to my financial advisor. I wish it was more affordable to live here. But I do really like the Minto team. They are very good to their tenants. And I'm looking forward to seeing the new amenities once they are completed.
Anonymous
•
Jan 8, 2026
1.0/5
1.0/5
Order was sent to main office, then redirected to Popy - the service manager. Ticket was completed the day after with no follow up. No inspection, and no superintendent coming to see/fix the issues. Nothing was communicated, except service is closed with nothing fixed or communicated.
Anonymous
•
Jan 1, 2026
4.0/5
4.0/5
1. Provide access directions/map to underground parking2. Clear directions and instructions for waste/recyclables disposal (outside)
Anonymous
•
Dec 30, 2025
3.0/5
3.0/5
I am disappointed with the overall handling of my service requests.I had reported the same issue several weeks ago through a previous request on the RentCafe website, but I never received any response or follow-up at that time. Unfortunately, this has been a recurring pattern. Responses to service requests and even emails often take a very long time, which is frustrating and makes it difficult to feel supported as a tenant.Timely communication is essential, especially when issues affect daily living. I hope Minto can improve responsiveness and follow-through on reported concerns so tenants do not need to repeatedly submit requests to receive attention.I appreciate the completion of the most recent request, but I believe there is significant room for improvement in communication and response time.